Operations Executive

Job description / Role

The role primarily focuses on overseeing the entire Import & Export Process, which encompasses activities like managing bookings, clearance procedures, and related documentation. Additionally, it involves ensuring top-tier customer service through effective Order Management, which includes responsibilities for Order Fulfillment, on-time delivery, and product freshness.

Client Details

A global FMCG manufacturer based in Dubai and a part of the IMEA team, is seeking a skilled and motivated Operations Executive This role is integral to supporting their regional team in executing various Import, Export, Logistics operations and customer service activities.

Description

* Taking full responsibility for the end-to-end Export Process, which encompasses managing bookings, clearance, documentation, and more.
* Ensuring exceptional customer service through Order Management, covering Order Fulfillment, On-time Delivery, and Product Freshness.
* Assisting the Operations Manager in managing relationships with key partners in the manufacturing partner network to ensure alignment of production, inventory, and procurement plans with sales activities.
* Supporting the Operations Manager in the periodic review of forecasts with the business team by market.
* Assisting with Inventory reconciliations across various source units.
* Aiding the Operations Manager in Invoice coding.
* Addressing day-to-day unplanned or ad-hoc issues across all areas of the Supply Chain.
* Leading the Vendor and Customer Setup process, which includes collecting all necessary documents.
* Managing POSM (Point of Sale Materials) inventory and dispatching them to relevant markets as required by the sales and marketing team.

Job Offer

A competitive offer

Requirements

* 2-4 years of experience in Operations/ Logistics
* Demonstrated experience and understanding of manufacturing operations and costs, preferably in the food and beverage industry and/or contract manufacturing.
* Strong analytical and problem-solving skills.
* Proficiency in Excel

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.