Job closed
Ref: HP324-530
Job description / Role
We are looking for an Operation Executive for one of our Department Store to be the point of contact for the Retail store businesses to ensure efficient management of facilities and in store projects are executed in a timely manner
* Maintain up to date records of all IT Helpdesk Logs and monitor performance against Service Level Agreements, escalating concerns to Operations Manager as appropriate.
* Maintain up to date records of all FOHD Logs and monitor performance against Service Level Agreements, escalating concerns to Operations Manager as appropriate.
* Analyze the helpdesk logs, identifying the trends and proposing resolutions of the issues.
* Carry out an annual spot check store inspection across the retail business to ensure all locations are being maintained to the expected standard (cleanliness/FM)
* To support with the completion of any small in store projects, fixture requests, upgrades
* To support in store closures across the Retail business, following process and ensuring handover is executed in a timely manner
* To be a point of contact for any Mall Management related matters. (Obtaining various permits).
* Ensure that all external contracts are fulfilled as per contractual terms and conditions and renewed in a timely manner to reduce risk of liabilities
* Support in resolution of any day to day operational concerns raised by Store teams
* Operational reports are submitted as required and the correct follow up action is taken
* Ensure all costs are approved or are inline with budgets/Capex for works to be carried out
* Support in follow up of payment from accounts to the various suppliers/contractors
* Support the stores in equipment breakdown items and advising how to replace
* Support of shipping/logistics when transferring items across GCC
* To manage the asset inventory list of items stored within WH
Requirements
* 3 to 5 years of relevant experience
* Graduate
About the Company
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.
Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.