Operations Manager

Dubai, UAE

Ref: HP647-1608

Job description / Role

Employment: Full Time

Our client, a leader in company set up and formation, is currently recruiting for an Operations Manager. You will be directly reporting to the Group General Manager

Job Purpose: Responsible for managing the operations team and providing effective support to new and existing clients. Ensure all clients receive effective professional communication throughout their total business implementation for all clients.

Duties and Responsibilities:
- Solve problems, make decisions and propose solutions to improve processes and procedures.
- Manage the operations team and make sure that all assigned tasks are completed.
- Ensure clients are kept up to date about all documentation requirements and liaise with the business development team.
- Liaison with both external and in-house Legal departments
- Effective and timely communication to all necessary internal departments
- Liaise with the business development team effectively, in order to complete the assigned tasks as agreed with clients.
- Resolve client complaints efficiently and effectively.
- Keep client database up to date.
- Complete all reports in a timely manner.
- Complete all general administration in a timely manner.
- Communicate effectively with superiors, subordinates and other departments as required.
- Complete ad hoc special projects as and when required.
- Attend networking events and business meetings as and when required.
- Promote the brand image and values through own appearance and behaviour so that it reflects the high standards of the company.

Requirements

- Bachelor’s degree in a business discipline
- 10+yrs operations experience
- UAE or international driving license

Knowledge and Skills
- IT competency (word, PowerPoint & Excel)
- Excellent keyboard skills
- Attention to detail
- Planning & Organising
- Excellent communication and presentation skills
- Confident and highly presentable
- Reasoned Decision Making
- Leadership skills
- Be able to understand and follow processes

Competencies:
- Integrity
- Commitment to the Organization
- Teamwork & Cooperation
- Customer Focus
- Performance Excellence
- Taking initiative

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including: