Parts Sales Executive - Workshop - AF Motors - Toyota

Job description / Role

Parts Sales Executive - Workshop - AF Motors - Toyota - Khorfakkan

We are currently looking to recruit a Parts Sales Representative for Toyota parts retail Division. Reporting to the Parts Manager, you will be responsible for parts sales over the counter. Having excellent background of Toyota Genuine parts sales.

- Receive customer enquiries and identify the correct part numbers using Electronic Parts Catalogue EPC based on customer requirement.
- Check availability if required parts and prepare quotation where required, based on the guidelines provided by the customer and negotiate prices.
- Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.
- Working within agreed discount structure with regards to customer terms, taking into account sensitive areas such as credit.
- Seek ways to increase parts sales and workshop sales by identifying customer needs and incremental items to sell.
- Ensure all documentation related to stock movement, both routine and exceptional, is accurately recorded within the stock control system.
- In cases of non - availability of parts, prepare special orders to parts division and respected branches and following up for timely receipts.

Requirements

- High School certificate
- At least 5 years experience within parts sales, selling specifically Toyota spare parts
- Ability to identify parts from EPC (Electronic Parts Catalogue
- Capability to demonstrate a professional service to customers
- Fluency in English communication skills, Arabic language skills would be preferred but not essential

Behavioural Competencies:
Customer Focused:
The primary focus of the Employee is to provide a delightful experience to our customers and where possible is prepared to go the extra mile

Individual Accountability:
Employee is answerable for all actions within their control and takes initiative to correct any actions as required

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.