Product Support Specialist - French Speaking

MiX Telematics

Dubai, UAE

Ref: MP316-14

Job description / Role

Employment: Full Time

We are seeking an energetic person with a Bachelors degree in Engineering, and a strong computer skill set to join our global and industry leading Vehicle Telematics Company specialising in Vehicle Monitoring Systems. The successful candidate must have a keen interest in learning new technology enjoy the programming aspect of logic and enjoy providing remote technical support to clients in all fields. A person with attention to detail is essential. The role will Report to the Technical Manager and be based in Dubai Airport Free Zone.

Responsibilities in this role include:
- Become knowledgeable to a high level in all of our products and solutions from a technical and functional aspect (Training will be provided)
- Manage the set up new configurations across our product range by use of existing software.
- Vehicle Fleet Data base management configurations changes and monitoring data.
- Technical Support To our remote client base
- Technical Training This will require the candidate to have good presentation skills and confident speaking in English and must be able to conduct training courses to our installers and clients if required. (Training Provided)
- Technical Writing Compiling technical drawings and instruction for our products and solutions.
- Provide technical assistance to colleagues within the company when required.

Some of the systems include:
- GPS Tracking Device
- GPRS data transfer
- Web application reporting and vehicle tracking
- Logic control programming and data recording device 12 / 24 v DC
- Satellite communications device

Requirements

- Engineering - Min four years BSC - Fresh Graduate to Early Career.
- Advanced ability to learn new software applications and interfaces.
- Work well in a team environment.
- Presentable and good English reading and writing skills, well spoken.
- Advanced computer and software skills - MS office included.
- Attention to detail, systematic approach to problem solving.
- Professional attitude and behaviour, customer focused.
- Highly organised, assertive, decisive and patient.
- Ability to build relationships with both customers and colleagues.

Advantages:
- Experience in advanced Automotive Electronics and PLC programming an advantage.
- Experience with Automotive applications an advantage 12 v and 24 v DC systems.

About the Company

Founded in 1996, MiX Telematics’s connected solutions and services provide enterprise fleets, small fleets and consumers with integrated solutions for safety, efficiency, sustainability, compliance and security. The company delivers its solutions to customers in over 120 countries, across the globe.

Over 790,500 mobile assets – from trucks and buses, to vans, cars, motorbikes and trailers – are actively managed by MiX Telematics. In addition to employing in excess of 1,000 people, MiX Telematics has a growing network of more than 130 fleet partners worldwide. The company has offices in South Africa, the United Kingdom, the United States, Uganda, Brazil, Australia and the United Arab Emirates.

MiX Telematics shares are publicly traded on the Johannesburg Stock Exchange (JSE: MIX) and on the New York Stock Exchange (NYSE: MIXT).

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Account Sales Manager salaries in UAE

Average monthly compensation
AED 6,500

Breakdown available for industries, cities and years of experience