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Job description / Role
We are looking for a highly analytical, passionate, and results-oriented program manager to solve problems and drive execution of projects related to customer fulfillment, delivery promise, inventory placement and shipping cost reduction. You will work closely with cross-functional stakeholders in Amazon Prime, Technology, Product management, Customer fulfillment, FC and transportation to drive these projects.
Responsibilities:
- Own & drive the new program roadmap
- Integrate strong and clear analysis and business rationale into sound decision making
- Demonstrate ability to manage multiple complex projects - work prioritization, planning and task
- delegation
- Work with cross functional operations, business, technology and Amazon prime teams to further
- automate key processes
- Be the single threaded owner for Delivery promise accuracy and customer experience metrics within
- Operations and Supply chain
- You will perform complex data mining and solve optimization problems to come up with solutions to
- improve our delivery promise accuracy, delivery speed, reduce ship costs, increase fulfillment rate and
- increase availability of fast track ASINs
- Establish goals, plans, and related metrics; track progress; and manage through obstacles to achieve
- program objectives
- Travel as required
Requirements
Basic Qualifications:
- Bachelor's degree in Business, Engineering or a Supply Chain/Operations discipline
- 5+ years of experience in supply chain, logistics or inventory management for a hardware device company
- 5+ years of experience managing cross-functional projects and programs with tight deadlines
- Strong analytical and quantitative skills; ability to work with large, complex data sets and familiarity with
- statistics or other analytical techniques; excel skills are required
- Demonstrated success in achieving aggressive short, medium, and long-term goals
- Strong leader who can prioritize well and communicate clearly across all levels of the organization with a
- proven ability to influence others
- Demonstrated bias for action with strengths in problem solving, issue-resolution, ability to work in a
- deadline driven work environment, attention to detail, and ability to multitask
Preferred Qualifications
- Advanced degrees in Operations Management, Mathematics/Engineering, or an MBA with a
- quantitative focus
- Proven ability to influence others, facilitate agreement among stakeholders with different interests
- Excellent written and verbal communication skills, building relationships
- Technical aptitude and familiarity with the design and utilization of complex systems
- Proven track record of complex and creative problem solving and the desire to create and build new
- processes
- Data mining and statistical analysis skills with experience with creating and using data repositories to
- create a clear picture of in-stock position
- Excellent business judgment, strong written and oral communication skills, and a practical, common
- sense approach to getting things done
About the Company
Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.