Project Service & Enablement Manager

Job description / Role

Projects:
- Manager the country projects in close liaison with the Regional & Global teams.
- Track and follow up the regulatory projects

Service:
- Act as enabler for service, cost and other initiatives for the country.
- Work on business efficiency projects in liaison with various operations unit heads
- Support GSSC governance activities

Financials:
- Work closely with ITO and GSSC Finance teams on issues such as budgets, monthly performance tracking, preparation of ITO metrics, etc.
- Analyze performance and costs; contribute to cost reduction by eliminating waste and identifying cost reduction opportunities.
- Monitoring and evaluating the implementation of the plans, pointing out material negative deviations and recommending prompt corrective actions;

MIS / Reporting:
- Review and redesign the structure of management information reporting in ITO MENA to meeting ongoing and changing requirements, as necessary
- Ensure timely submission of ITO West packs, Group WB and CB information requests, Group Operations information requests etc.
- Carry out ad-hoc and regular analysis of operational and business data to identify key risk trends, volume increases etc. to assist the operations, technology and business teams to pro-actively manage risk and forecasts.

Communication:
- Working closely with the CIO, ensure that key successes in UAE are communicated to Regional and Group functions.
- Act as point of contact for GSSC and represent the interests of UAE operations and business.
- Coordinate activities to meet the overall objectives of the CIO
- Participate in the preparation of ITO's Annual, Half Year and End of Year achievements & highlights;

Requirements

Risk:
- Work together with the Risk Management department to define ITO UAE annual risk appetite;

Others:
- To undertake such other ad hoc projects/assignments as the CIO would require and ensure delivery of the desired result within agreed time frames.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.