Ref: OP926-70

Job description / Role

Employment: Full Time

- Participate in achieving strategic goals and specific objectives, in coordination with members of the department.
- Coordination with members of the department to implement the programs, activities and initiatives in the tactical plans.
- Participate in the preparation of performance indicators bench marking with the global best practices.
- Review and make sure the procedures harmony with the best documentation practices and ensure compatibility with company’s procedures.
- Coordinate with the concerned departments to develop, design and documentation of work guides, controls and procedures, and activities and processes.
- Prepare and implement internal audit plans to make sure the departments’ commitment to quality systems in the organization and submit periodic reports to document the level of commitment to quality programs, departments, and suggest corrective actions when needed.
- Monitor the departments’ achievements of the main performance indicators, strategic & operational plans and highlight the need for improvement.
- Participate in process re-engineering in Company, to identify current and future operations, the main and subsidiary operations.
- Implement operations flow charts through the use of appropriate software after determining processes.
- Ensure coordination with outside bodies and consultants in regard of issues related to quality and excellence.
- Provide feedback on the performance of the quality system to management to make appropriate decisions.
- Ensure effective implementation of all the agreed corrective and preventive actions and proposed them.
- Encourage the awareness and knowledge of quality management systems and best management practices in the organization.
- Lead the operational transformation in the company to match the best practices and lean management implementation.
- Benchmark the company’s manufacturing operations to the best practices and align them to the six sigma, ISO standards, Kizen, 6S, lean management and other quality standards to be followed.
- Develop plans for health and occupational safety and follow-up implementation of the plans and take all corrective actions.
- Any other tasks related to his work or requested by the management.

Follow-up of progress in the completion of projects, programs, and activities and includes:
- Budget Commitment contributions.
- Ensure implementation according to the timetable adopted.

Requirements

- Masters of Engineering from an accredited university or BSCs with 15 years of experience.
- Certified ISO, Six sigma and excellence programs
- Deep Knowledge of lean management practices and quality assurance and controls.
- Knowledge of HVAC industry standards and trends.
- 15 to 20 years of experience in a reputable organization.
- Ability to communicate effectively and build relations with stakeholders.
- Advanced experience in reviewing documents and reports with expertise in auditing on all the activities, evaluation of deviations, risk management, government regulations.
- Creating & Communicating strategic direction
- Strategic Decision Making
- Result Oriented
- Champion Change & Innovation
- Management Excellence
- Attention to Details

About the Company

Smyth and Bradshaw offers a unique and innovative approach to the search process.

With an unwavering passion for people and commitment to unparalleled service, Smyth and Bradshaw has successfully been matching people to jobs for the past 20 years.

In 2014 Smyth and Bradshaw arrived to Dubai with the goal of serving as an intermediary between clients and candidates to help both parties better meet their needs.

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Customer Service Coordinator salaries in UAE

Average monthly compensation
AED 6,000

Breakdown available for industries, cities and years of experience