Quality Assurance and Performance Manager - (Financial Crime Compliance)

Job description / Role

At Standard Chartered, emerging markets are the places we call home. For over 150 years we've been banking the people and businesses contributing to growth in Asia, Africa and the Middle East. With more than 90,000+ employees representing 133 nationalities, everything we do is founded in our brand promise of being Here for good.

Financial crime is the most profitable industry in the world. It's funding terrorist activities and fuelling drug epidemics world-wide, supporting slavery and proliferating weapons of mass destruction. It affects all of us. We are committed to helping the communities we call home overcome the repercussions of financial crime. So they can continue to emerge and grow sustainably. We believe that together we can lead the way in the fight against financial crime. That's our vision.

The Quality Assurance ("QA") and Performance Manager supports the Regional Head of Quality Assurance and Performance in undertaking quality assurance in relation to all core Financial Crime Compliance ('FCC"") processes.

Key Roles and Responsibilities

Overall Responsibilities
* Assist with maintaining and updating Quality Assurance policies, procedures and program infrastructure.
* Support all control checks undertaken by FCC under the Operational Risk Framework (""ORF"")
* Propose control enhancements and simplifications.
* Support work by Segments and Product/FCC/Governance/Sanctions/Anti-Bribery and Corruption (""ABC"") to upgrade business controls
* Be accountable for identification and escalation of potential risks and issues to the Regional Head of Quality Assurance and Performance
* Assist with development, tracking and follow-up on action plans and escalation reports stemming from best-practice QA testing and ensure timely response and action
* Assist with the development and implementation of industry-standard Quality Assurance program, including management and coordination of multiple QA workflows focused on CDD / KYC, Sanctions and Transaction Surveillance work product
* Generate and monitor all metrics required for tracking operational performance of Controls.

Leadership & Management
* Provide guidance and advice on all aspects of the QA function

Knowledge Development and Information Management
* Assist in developing QA training plan for staff

Stakeholders Relations
* Provide support to Head, Governance FCC for oversight activities in the region

Requirements

- You will have extensive Financial Crime Compliance and Quality Assurance experience.
- You will have experience partnering with the business to make decisions based on the knowledge and interpretation of current and possible future policies, practices, trends and information of financial crime.
- You will havr developed and implemented financial crime compliance arrangements/frameworks (programs, policies and procedures) for bank and business lines.
- You will have reviewed system safeguards and recommended process enhancements

Because we have a big vision, there's a lot to do. We need people who are comfortable with the unknown and passionate about building something for the long term. If impact is your ultimate goal then there never was a better time to join us because the work that you do will influence the direction that we take.

Are you ready to stop financial crime and make a social impact? Apply now.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.