Quality Control Officer

Job description / Role

The Quality Control Officer will be responsible for maintaining the company's quality management system and ensuring compliance with industry regulations. They will also conduct internal audits and investigations, and monitor the effectiveness of the quality management system, as well as ensuring the quality of course materials and delivery.

Accountabilities
- Maintain the company's quality management system and ensure compliance with industry regulations
- Conduct internal audits and investigations to identify areas for improvement and ensure compliance with company policies and procedures
- Monitor the effectiveness of the quality management system and make recommendations for improvements
- Contribute to the analysis and presentation of data and trends from the Quality System
- Collaborate with other departments, such as Business Development, Strategy, and Training Administration, to ensure that all processes and procedures are in compliance with industry regulations and standards
- Prepare and maintain quality documentation, such as manuals, procedures, work instructions, and quality system records
- Participate as required in quality audits and inspections
- Keep abreast of industry developments and updates to regulations to ensure that the company stays in compliance

Requirements

- Bachelor's degree in a related field, such as aviation management or education
- 2-3 years of experience in a quality department role, preferably in the aviation industry
- Strong knowledge of industry regulations
- Experience conducting internal audits and investigations
- Excellent attention to detail and strong analytical skills
- Strong communication skills and ability to work effectively with cross-functional teams
- Experience with quality management systems, such as ISO 9001, is a plus
- Experience in course development and training delivery is a plus

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

COVID-19 UPDATE: The health and safety of our communities-including our employees and our candidates remains our top priority. From a recruiting perspective we are continuing to identify people for roles with Etihad in anticipation we will be able to hire, however the process may take longer because we are using more virtual recruiting techniques, and start dates may be delayed because of guidance from the governments in the countries we operate in. We appreciate your understanding and flexibility, Stay safe and healthy.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.