Quality Manager

Job description / Role

NWTN Technologies Industries is searching for experienced candidates for the position of Quality Manager. The ideal candidate will provide clear leadership for the development of an environment focused on quality. Develop quality-process links with customers inline with the Quality Management System (including: TS16949, ISO14001 / ISO 9001 / OHAS 18001) Production Part Approval Process (PPAP), Advanced Product Quality Planning (APQP), Controls Plans, Failure Mode and Effect Analysis (FMEA), Supplier Quality Assurance (SQA) processes and oversee continued compliance and embedding across the business.

Key Responsibilities:

Strategy and Development
• Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes and procedures to aid and improve operational performance.
• Contribute to new business initiatives and projects and review and communicate the impact on quality activities.

General and Task Management
• Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance.
• Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
• Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures.
• Champion a program for the implementation of a continuous improvement culture.
• Act as a point of contact for warranty issues.
• Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.
• Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits.
• Train others in all aspects of the quality system and application of procedures.
• Undertake internal and process audits of the Quality Management System (QMS).
• Management of technicians and QA/QC inspectors in the sign-off of parts and the resolution of internal/external quality concerns.
• Establish and refine quality sign-off instructions, standards and documentation.
• Report against agreed quality metrics on a monthly basis.
• Lead inspection meetings with representatives from appropriate departments to establish an action plan for improving quality.
• In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality.
• Attend operations meetings and manage tasks thereof.
• Produce written reports and make presentations as requested.
• Perform root cause analysis and resolve problems.
• Stay current and up to date on any changes that may affect the supply and demand of needed products and materials and advise others of any impact.
• Identify business improvement opportunities within the organisation
• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required
• Develop, implement and manage key performance indicators (KPIs) for each area of responsibility.
• Set department objectives/KPIs and review and assess ongoing performance of direct reports.
• Ensure KPIs are met by working to the overall plan, including management of, and reporting
• Report on achievement of targets and identify any actions required
• Ensure that the function operates in accordance with any health, safety and environmental policies and procedures to ensure the safety and wellbeing of staff and visitors
• Conduct risk assessments of processes and tasks in the department

Salary:
AED 15,000 to 20,000 per month inclusive of fixed allowances.

Requirements

Qualifications and Experience Levels:
• Relevant manufacturing/engineering degree is preferred, B.Tech Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
• Membership of an industry related professional body would be advantageous i.e. ASQ
• Significant experience in a high volume manufacturing environment, preferably automotive
• Experience of working in Quality Assurance
• Six Sigma/Lean Manufacturing skills desired
• Experience of dealing with customers and suppliers

About the Company

NWTN was founded in 2016 by Alan Wu with a vision of passenger-centric experience in Dubai, the United Arab Emirates. As a green mobility technology company, NWTN has defined the Smart Passenger Vehicle (SPV) as a vehicle concept emphasizing AI technologies and personalized passenger experience.