Receptionist

Job description / Role

The Receptionist of Better Homes is responsible for overall front office activities, to ensure all clients/customers are received in a manner befitting the company.

Main Responsibilities
- Carrying out the day-to-day duties of front desk reception in order to ensure the smooth and efficient running of the switchboard, answering telephone calls in a timely and efficient manner, transferring calls as necessary, dealing with general enquiries, and/or referring clients to the appropriate leasing agent or division.
- Coordinating the delivery and pick up of business-related documents (checks, etc) through appropriate courier companies on behalf of staff and division managers. Maintaining accurate records on these transactions and reconciling them with monthly statement of accounts, as provided and/or requested by the Accounts Division.
- Reviewing and disseminating incoming faxes as necessary, and assisting with outgoing faxes as time permits. Entering and updating data in respective software.
- Provide a meet and greet function for Better Home’s walk-in clients and successfully communicating company information and providing advice.
- Ensuring, as far as possible, that complaints and concerns that you may receive are attended to speedily and satisfactorily. Informing the Director-Commercial Advisory on any significant issue(s).
- Maintaining accurate records on properties, clients, and landlords. Any and all paperwork, documentation, contact details, reports or lists generated will remain the property of Better Homes.
- Remaining abreast of signage and advertising requirements, and ensuring this information is accurately conveyed to the Marketing Division.
- Carrying out any duties that may arise, or as directed, that is in support of Better Homes and its various divisions.

Requirements

- The ideal candidate will have at least 2 years of previous experience in office management
- Must be reliable, punctual, organized, and have demonstrated ability to multi-task priorities in a very busy office
- Must possess excellent communication skills within English. Second language is an added advantage. Both verbal & written
- Excellent computer skills, specifically MS word for windows
- Professional appearance and manner
- Excels at operating in an fast pace, community environment
- Excellent interpersonal skills, open to direction and commitment to get the job done

About the Company

Betterhomes, one of the UAE’s largest realtors in Dubai offers the largest selection of residential and commercial property for sale and lease in the region. Established in 1986, Betterhomes is today one of the most reputed and professional realtors in Dubai and the UAE. As a leading real estate company in Dubai and the UAE, Betterhomes is backed by a team of certified and specialised consultants who stand ready to serve your property needs.

Connecting Dubai real estate to buyers and renters locally and globally, Betterhomes makes finding the property you are looking for easier than ever before. With a database of 1000s of Dubai properties and market trends and community information, we educate buyers, sellers, renters and landlords on Dubai real estate and what it offers. Dedicated to helping you find real estate in Dubai and the rest of the UAE, our website lists 1000s of properties in Dubai for the sale and re-sale market.