Receptionist - Spa

Job description / Role

We are currently looking for young, dynamic, self motivated female Spa professionals who want to move their careers forward.

As a Spa Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:

- Oversee all reservations, payment and tracking procedures, established for Spa facilities as required
- Create a warm welcome and a friendly atmosphere
- Issue and retrieve locker keys and towels before and after use
- Promote all classes, activities and services that are offered within the club
- Post charges in micros that may incurred by guests and members and carry out correct accounting procedures
- Assist the Spa Therapist in ensuring that all members and guests follow safety procedures, rules and regulations
- Periodically check on the cleanliness and order of the locker facilities
- Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available
- Encourage sales through full product and price knowledge of offered and available facilities

Requirements

You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.

The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:
- Understanding the job
- Teamwork
- Taking Responsibility
- Recognising Differences
- Adaptability
- Customer Focus

About the Company

Smyth and Bradshaw offers a unique and innovative approach to the search process.

With an unwavering passion for people and commitment to unparalleled service, Smyth and Bradshaw has successfully been matching people to jobs for the past 20 years.

In 2014 Smyth and Bradshaw arrived to Dubai with the goal of serving as an intermediary between clients and candidates to help both parties better meet their needs.