Regional Trainer - Fashion & Accessories

Job description / Role

Regional Trainer - Fashion & Accessories - UAE Based

Job Summary:

Our Regional Trainer is responsible for enhancing Brand awareness within our frontline teams across the Region through the delivery of all kinds of trainings on product information. Our Trainer is also responsible for developing resources and coursework material prior to delivering all trainings.

Key Responsibilities:

- Conduct training need analysis to assess the needs of the frontline team
- Create, communicate, coordinate & implement the training calendar for the year
- Research and gather material, and work in collaboration with Group L&D in the development of training materials
- Design and develop face to face and online learning and development solutions
- Utilize available tools within the Group to deliver digital knowledge (i.e. Axonify)
- Acquire product knowledge of new product lines and train the team accordingly

Requirements

- Deliver the START program Category Training Day and Brand Training Days
- Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques
- Monitor product training of the delegation brands
- Gather feedback from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participants
- Conduct evaluations on the Learners and effectiveness of the learning materials and approaches
- Recommend new learning materials and approaches to support business needs
- Participate in Group L&D training events and best practice development
- Support the front-line team during major events and in-store activities
- Attend all important company social functions and opportunities where verbal selling of the Store and its brands can be effectively done

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.