Relationship Manager

Job description / Role

Job Purpose
• To generate revenue through sale of various third party Investment and Insurance products for the bank
• To bring in more new to bank customers through sale of various financial products of the bank
• To approve and disburse through sale of mortgage and consumer loans for the bank
• To cross sell various other financial products/services of the bank
• To reduce the Claw back hits for the bank

Main Tasks and Responsibilities
Quantifiable
• To generate revenue through sale of various third party Investment and Insurance products for the bank
• To bring in more new to bank customers through sale of various financial products of the bank
• To approve and disburse through sale of mortgage and consumer loans for the bank.
• To cross sell various other financial products/services of the bank
• To reduce the Claw back hits for the bank

Non- Quantifiable
• Ensure strict compliance with laid down processes and policies for sourcing business.
• Ensuring realistic commitments are made to customers and render them excellent service to differentiate ourselves from the competition
• To ensure in the event of any complaints, the same is addressed within a reasonable time period
• To ensure sales processes are adhered to, and to add inputs from time to time to reduce time cycle, costs

Key Results
• To ensure agreed sales targets are achieved
• Bring in quality NTB [New to bank] customers to the bank, through core and cross sell products.
• To keep the claw back hits under 10% of the total revenue booked

Tasks and Responsibilities
• Timely report to work and maintain work ethics
• Ensure adherence to dress code and code of conduct.
• Submit daily sales reports to his/her line manager and timely update of the meetings
• To develop and manage direct client relationships and be responsible for the day-to-day relationship with the client as well as providing investment advice as defined by his risk profile.
• To maintain in-depth knowledge of global and local financial markets so as to be abreast with current market trends
• Attend review meetings to ensure there is no gap in planned v/s actual numbers set out for the week
• Attend training programs and seminars to enhance his sales skills and product knowledge.
• To ensure all cross sell opportunities are effectively leveraged and closed.
• To coach and mentor team mates
• To work cohesively with team members, in a multi cultural environment and adhere to values of the organization built over time

Outsource Position

Requirements

• 2- 3 years in Sales, preferably in Mortgage/ Insurance Investments with local market experience
• Aggressive, go getter with good communication and negotiation Skills.
• Excellent, networking skills.
• Good understanding of global and regional financial markets and products
• Minimum Education Level-Graduate

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.