Rental Coordinator - Hertz

Al Futtaim Group

UAE

Ref: HP698-10768

Job description / Role

Employment: Full Time

As part of our Rental Team, you are responsible primarily in completing all service and maintenance bookings on the scheduled day and deliver vehicles back to customers where requested to ensure customer satisfaction.

Handle all accident and breakdown cases in a timely manner to ensure that the customer is safe and back on the road as quickly as possible. Investigate and communicate all damage estimates in a timely manner to ensure low vehicle downtime, recovery of damage related losses and customer satisfaction.

You will be part of our Hertz operations based in Dubai, reporting to the Fleet Operations Supervisor. You are responsible to handle all system admin including exchanges, transfers, scanning and filing to ensure all records are kept up to date as per Dubai Police requirements.

Requirements

You should have at least 2 years experience in customer service in a reputable automotive industry. Candidate who has completed high school education. Must have strong English communication and customer service interaction skills. You should also proficient in MS Office especially MS Excel, Word and Outlook

You should have good planning and organizing skills as well as problem solving and decision making ability. You must be able to practice diplomacy when faced on tough situations. Possesses the ability to adapt to cultural conceptions and has strong leadership skills.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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Plant Manager salaries in Qatar

Average monthly compensation
QAR 26,000

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