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Job description / Role
• Coordinate the entire operation of the F&B Kitchen and Service staff during scheduled shifts.
• Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff.
• Manage staff, training and developing team members, ensuring they maintain a professional manner and are up to date with product knowledge, hotel events, local attractions and activities.
• Be creative and initiate new ideas for Restaurant, Lobby Lounges and other F&B outlets.
• Ensure food display and overall presentation is attractive and complies with municipality guidelines at the same time.
• Maintain appropriate Menu design and tailor to food and beverage recipes as per business demands.
• Coordinate with Senior Chef / Pastry Chef, Restaurant Manager and Cost Controller on menu costing and recipes.
• Coordinate with Sales & Marketing dept. for promoting the F&B products there by maximizing revenue for the department and organizing marketing activities, such as promotional events and discount schemes.
• Plan and coordinate new menus and understand menu contents, menu changes, and promotional activities.
• Coordinate with Senior Chef / Sous Chef and Pastry Chef and suggest ideas for food display.
• Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.
• Be responsible for the overall look and feel of the restaurant and ensure it is classy and meets the service standards.
• Be attentive to details in every aspect of the Restaurant, Room Service and other F&B outlets and areas.
• Monitor the performance of outlet service staff.
• Supervision duties include; delegating responsibilities, scheduling, coaching and correcting, evaluating, interviewing, training and mentoring of staff.
• Assist guests when in need and handle guest complaints.
• Assist the Restaurant Manager in the execution of the strategic plan including forecasting, budget management, profit and loss accountability, cost control and inventories.
• Prepare reports at the end of the shift/week, including staff control, food control and sales.
• Create and execute plans for department sales, profit and staff development.
• Maintain high standards of quality control, hygiene, and health and safety.
• Check on food and beverage inventory, stationery stock levels, ordering daily supplies and minimize food wastage.
• Assumes full responsibility of a specific shift in the absence of the Restaurant Manager.
Requirements
• In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities.
• You will ensure service standards are met to the highest quality to ensure our guest’s experience meets their expectations.
• Reporting to the Restaurant Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.
In your role, you have to exhibit the following skills and abilities:
• Reliable and responsible character, with exceptional follow up and attention to detail.
• Strong Managerial and Supervisory skills.
• Well-presented, organised and calm personality.
• Professional communication skills in English, additional languages are welcome.
• Be self-motivated with good energy levels, organized and work efficiently under pressure
• Teamwork spirit and delegation of work.
• Excellent talent to interact with people in a positive and courteous manner.
• Tactfully employ “suggestive selling,” when appropriate and be able to up sell on Food & Beverage products.
• Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction.
• Multi-tasking capability without compromising on quality.
• Dependable, punctual and able to work on flexible working hours
About the Company
A leading group in UAE.