Retail Team Leader

Job description / Role

The Retail Team Leader is responsible to supervise the store operations and overall performances, as well as overseeing the functions of the Operations Department in coordination with Shared Services. He/She is responsible to drive sales through the performance and development of store managers and the sales team.

Key Accountabilities

- Proactively contribute to the execution of the retail department, plans, strategies, and department budgets needed to maintain positive shops' performance as well as assisting the Retail Manager in setting the seasonal projections
- Manage the opening of new stores by coordinating and following - up closely with the concerned departments and manage the closing of existing ones.
- Provide analysis to Retail Manager and Brand Manager in relation to stock levels, discounts, collection etc. and coordinate with Brand Manager to take appropriate action in a timely manner.
- Liaise with the SM to conduct market analysis to monitor competitors strategies and plans and suggest contingency plans.
- Prevent financial loss and maintain stock control/shrinking targets in line with company guidelines
- Ensure adherence to the customer service standards and enforce enhancements where needed
- Coordinate and work closely with Shred Services Centre to ensure that all operational functions are completed effectively and on time; create and implement a set of operational metrics measuring the effectiveness of the department.
- Conduct regular field visits to the stores to identify any concerns and provide the needed support, while ensure to report findings and recommend the necessary rectifying actions.
- Assist in recruiting, training, motivating and evaluating his/her team to ensure that the department has the necessary skill base.

Requirements

Qualifications, Experience, Knowledge Bachelors

- Degree in Business Administration or related Field; MBA is a plus
- 3-5 years of experience in a similar field; experience in retail is a plus
- Proficiency in MS office
- Fluency in English

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.