Retail Trainer

Job description / Role

Are you an enthusiastic and engaging training professional who is looking for an exciting new challenge in the Middle East?

We are looking to recruit a Senior Technical Trainer who is fluent in English, French and Arabic to join our retail team at Dior in Dubai.

As a Senior Technical Trainer you will support the Training Manager to implement international training strategy and measure the impact. You will be responsible for animating training sessions and become an ambassador of the Dior brand and our expertise as well as coaching Beauty Consultants and conduct GROW on your territory.

Your Key responsibilities will include:

Development
- Contribute to adapt & translate if necessary all training materials Execution
- Animate training sessions - integration, product expertise, Dior Art of Selling
- Be exemplary in expertise and selling in classroom and on field

Follow Up
- Conduct store visits with Retail Team to ensure training and coaching is optimized and to identify future training needs
- Measure and monitor sell out team performance folloiwng training actions
- Be proactive in proposing actions to improve service

Requirements

- Bachelors Degree (required for travel purposes)
- 4 - 7 years in a role involving the delivery of training
- Flexibility to travel around the MENA region on a regular basis
- Female profile highly preferable due to Saudi femenisation laws

Languages:
- English
- French
- Arabic

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.