Sales Account Manager - AMC (ICT Business)

Job description / Role

Sales Account Manager - AMC (ICT Business) - Al Futtaim Technologies - Dubai, U.A.E.

An exciting opportunity is opened for an experienced Sales Account Manager to sell and manage clients for the maintenance support contracts vertical of Al Futtaim Technologies. You will be responsible to sell, renew & payment collections of annual maintenance contracts / SLA for various new & exiting customers for voice & data solutions including value added applications like unified messaging based on Alcatel- Lucent / Avaya / Cisco / Genesys product portfolio. Sale of new AMCs & renewal of current & due AMC / SLA for voice, data & applications on or before deadlines. The fulfillment of sales revenue target and market shares in the assigned region. Establish new, and maintain existing, relationships with customers. Use an existing network of industry contacts to generate new business. Generate and maintain credible sales forecast for accounts and provide this information on regular basis to management. Achieve forecasted revenue targets and customer billings month on month. Administer sales process and maximize profit opportunity. Generate leads through systematic prospecting; formulating proposals, following-up effectively and closing sales efficiently.

Your role will be based in Dubai. You will report into the Division Manager.

Al Futtaim boasts of a supportive work environment, where all employees support each other in helping achieve & exceed division goals. In turn Al Futtaim is committed to developing employees through its learning and development programmes and internal opportunities.

Requirements

To be considered for this exciting role, you need to have a Bachelors / Engineering degree in IT / Computer Science / Electriconics / Telecommunication or related disciplines. You should have minimum 7+ years sales experience in handling annual maintenance contracts for voice & data solutions including value added applications like unified messaging based on Alcatel- Lucent / Avaya / Cisco / Genesys product portfolio. Sales certification of Cisco, Avaya or Alcatel Lucent will be a plus. Experience of working in a multinational and multicultural environment is an asset.

Along with previous experience you must have a strong work ethic, competitive drive and entrepreneurial spirit. Excellent presentation, interpersonal, communication skills. Good account management / mapping skills. An excellent customer service attitude and the ability to interact with customers in a professional manner are required.

To be a successful in this role, you must have a consultative personality, be commercially aware and knowledgeable of the industry and have the ability to thrive in a high-paced environment amidst frequent change. You will have a high level of market awareness, analytical ability, decision making, strategic thinking, teamwork & leadership.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.