Sales Associate

Job description / Role

Purpose: To contribute to store sales and meet/exceed KPI targets by building an emotional connection with customers and living the Brand Values. To serve and sell to customers and conscientiously execute store operations.

Functional Tasks:
- Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store
- Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model
- Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador
- Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone/s
- Complies with store policies and procedures to maintain a safe shopping and working environment
- Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
- Completes sales transactions quickly and accurately while adhering to cash protection procedures
- Minimizes loss by actively maintaining sales floor awareness whilst serving customers
- Collaborates productively and respectfully with team members to meet or exceed store goals
- Completes all compulsory training programs and effectively transfers learning into skills on the job
- Communicates a desire for on-going learning and welcomes all available opportunities to increase performance

Controlling Tasks:
- To measure progress on own KPIs
- When on Cashier Counter - To monitor sales transactions are processed quickly and accurately while adhering to cash protection procedures.

Requirements

- Education: Diploma/certification
- Experience: Minimum of 2 years in retail
- Required Language: English
- Preferred Language: Arabic

Somewhere, in one of our workshops right now, the future is taking shape. We are constantly working to redefine the way clothing and footwear transforms the pitch, court or course. This is what drives us: the feeling of discovery and the urge to innovate. When we create a product that makes our hearts beat faster, we know we’re onto something.

If this sounds inspiring, you might be one of us: Someone who loves to create the present, as well as shape the future. There’s a reason adidas has been at the forefront of defining sport for more than 60 years: We never stand still. Everyday, we work to improve everything we create.

At adidas, interesting, amazing and inspiring aren’t just ideas. They are what we do every single day.

About the Company

The brands of the adidas Group complement each other in a unique way to help athletes perform better, play better, feel better. Our products break records, set trends, make history. Every day. All over the world. Welcome to the adidas Group.

It is not only about faster shoes and fashion statements. Just as a shoe is more than padding and foam, there is more to us than just the product. Everything we do is bound by one simple thought: we strive to help you perform at your best. Your success is our ambition. Your defeat spurs us on to be better.

Our brands complement each other like the skills of an exceptionally gifted decathlete.

Our consumers’ brand love is based on our employees’ extraordinary passion for a sporting lifestyle. With dedication, commitment and team spirit, we continuously innovate to establish new benchmarks in everything we do. Shaping the sporting goods industry sustainably is more than a job. It’s our impulse, an attitude that is truly dear to our hearts. It drives us.