Sales Manager

Job description / Role

- Provide direction and manage sales and presales staff in performing their delegated tasks.
- Set standards and performance measures and regularly conduct performance appraisals.
- Ensure that all sales and presales staff acquire required skillsets, knowledge and certifications through appropriate training and professional development programs as well as coaching and counseling.
- Develop and manage sales plans and operational budget.
- Contribute to the development and execution of the division’s objectives and ensure alignment with the business unit’s strategy.
- Provide inputs towards the development of the division’s policies and procedures and ensure that they are properly implemented.
- Responsible for the development and allocation of the annual sales targets for respective region(s), and to actively monitor individual sales performance on a monthly and quarterly basis.
- Responsible for overall Lead Management process including intelligence collection, pipeline assembly, local partner identification and client education.
- Supervise the bid management process to ensure completeness and timely authorization.
- Analyze the market and assess the different sales channels.
- Identify, build and maintain strong relationships with key players in the assigned region(s).
- Supervise the development and management of partnerships with technology vendors.
- Ensure that new opportunities are won and existing clients’ contracts are renewed/extended.
- Identify, assign and work with channel partners to bid jointly on selected tenders and manage relationship throughout bidding process.
- Maintain a presence in key tradeshows pertaining to the business unit.
- Ensure complete and timely entry of any required information in the CRM system.

Requirements

The (Senior) Sales Manager is responsible for managing product offerings’ sales in the assigned region(s) with an ultimate goal to increase sales volume and meet the division’s sales targets.

The ideal candidate would come from a Systems Integrator or Solutions Provider background, and have extensive experience in managing sales and presales teams, a proven track record of exceeding sales targets and an established network of connections within government and private sector across the MENA region, and especially in the UAE.

Background:
- Degree in Business Administration or Computer Engineering / Science; MBA is a plus.
- Cumulative experience of 10+ years, with at least 5 years within similar role.
- Proven expertise in effectively managing sales and presales teams within a systems integrator or solutions provider context.
- Demonstrated track record of exceeding sales targets.
- Established network of connections within government and private sector across the MENA region, and especially in the UAE.
- Proven proficiency in managing key / strategic accounts and closing medium to large-scale deals.
- Excellent presentation, communication, selling and negotiation skills.
- Established know-how in different project models such as BOT, PPP, frame, and direct financing.
- Effective management of channel partners as well as technology vendors.
- Extensive experience in selling Digital Transformation and AI-Powered Solutions (RPA, BPM, ECM, e-Services, Chatbots, Data Capture, Document Understanding, etc.)
- Good understanding in Queue Management Systems, Sentiment Analysis, and other customer experience solutions is highly advantageous.

About the Company

Engage was formed in 2007 in response to frustrations at the level of service delivery offered by traditional large recruitment agencies working in the construction market. With a belief in providing a truly knowledgeable, precise and quality driven service, Engage strives to offer a recruitment experience to both employers and candidates that is unrivalled in the marketplace.

We provide precision staffing solutions, including contingency and executive search, within the construction and commercial marketplaces. Our enduring relationships with market leading organisations in the region and overseas means we have access to the best candidates and the best vacancies.