Senior Client Services Manager

Job description / Role

Client is a UK based company, with a small office here in Dubai, specializing in events, particularly within the luxury automotive sector. These events range from small, intimate gatherings or meetings to large, complex conferences or launches. There is a local team to organize the whole event, and the Senior Client Services Manager will work to develop and maintain relationships to ensure a minimum target of 20 events are achieved each year.

The Senior Client Services Manager will develop the existing portfolio of business and build respected, trusted relationships with both existing and new senior level clients.

We are seeking an outstanding individual that wants to be part of a creative and successful company with excellent rewards.

The successful applicant will be highly motivated, commercially aware, have a dynamic and professional approach to their work, an excellent communicator and someone who is passionate about successfully helping us to grow our business in the UAE. It is expected that within two years the role will develop into a principal role that heads up the UAE office, managing a team of Event Managers as well as continuing to develop key client relationships.

Role description
- Maintaining and developing current client relationships
- Developing new client relationships
- Following up on leads, building relationships and booking appointments
- Proactively identifying prospect customers
- Drive new sales opportunities and events
- Attending client meetings and communicating with the UK office on a regular basis
- Presenting company credentials to prospective clients
- Support event operations as required
- Producing monthly reports
- Attending an annual company conference in the UK

Requirements

- A minimum of 3 years’ experience in a similar role within the luxury automotive sector
- A proven track record of business development in the UAE
- 2 years minimum residence in the UAE
- Strong communication, written and presentation skills
- Extremely well-presented and organised
- An understanding of the luxury sector
- An understanding of the automotive industry
- An existing network of clients would be beneficial

About the Company

KERSHAW LEONARD "WE CHANGE PEOPLES LIVES"

Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.