Ref: RP971-1050

Job description / Role

Employment: Full Time

Senior Manager, MENA Operations

Description:

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our Middle East Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?

We are looking for candidates with a strong record of owning and executing strategic, cross-functional projects as well as partnering with other teams to drive key Operational process improvement programs.

- This role requires working with business teams across the company to define requirements and high level process/system solutions, leading cross-functional teams and managing the timelines for field operations - teams to support project launches.
- This position involves regular communication with senior management on status, risks and change control.
- Cross-team coordination, project management and executive presentation skills are essential, as are a willingness to “roll up your sleeves” and get into the details that will make Operations world-class.
- This position will also require that you have the experience and flexibility to work with cross functional teams in a matrix organization.
- Written and verbal communication skills are a must in order to define high level business requirements for building software systems.

Amazon is an Equal Opportunity Employer

Requirements

Basic Qualifications
- Bachelor’s degree in Supply Chain Management, Engineering, or other technical field from an accredited university or 2+ years Amazon experience
- 7+ years’ experience conducting quantitative and qualitative analysis
- 8-10+ years of product or program management experience
- 2+ years of experience analyzing cost/benefit of proposed projects
- Experience leading cross-functional teams to deliver projects on tight deadlines
- Intermediate to advanced knowledge of Excel is required, including use of lookups and pivot tables

Preferred Qualifications
- MBA and work experience in technical field is highly desired
- Prior experience or use of Lean/Six Sigma
- Experience managing program and product managers
- Excellent organizational and interpersonal skills
- Strong attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
- Intermediate to advanced knowledge of SQL, Perl, Unix/Linux, Visual Basic or other programming languages are a plus
- Ability to organize and manage multiple tasks simultaneously
- Excellent written and verbal communication skills complemented with the ability to problem solve independently

About the Company

Amazon.ae, formerly Souq.com, is an English-Arabic language e-commerce platform, owned by Amazon, Inc. It is the largest e-commerce platform in the Arab world. On March 28, 2017, Amazon.com Inc. confirmed it would be acquiring Souq.com for $580 million. On May 1, 2019, Souq.com became known as Amazon.ae.

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Senior Manager salaries in UAE

Average monthly compensation
AED 34,000

Breakdown available for industries, cities and years of experience