Senior Manager, Product Development, Acquisition

Standard Chartered Bank - UAE

UAE

Ref: HP048-738

Job description / Role

Employment: Full Time

Purpose:
To support the Unsecured Head, MENAP in improving Unsecured Lending Business performance through acquisitions

Key Responsibilities:
- Identify opportunity for channel development and optimization
- Identify and prioritize opportunities for portfolio growth within current product mix
- Work closely with internal partners like sales channels, risk management, credit initiation, Marketing, Finance & other supporting departments to achieve the assigned unsecured portfolio business targets
- Develop targeted offering for untapped customer profiles
- Enhance sales channels productivity & efficiency by providing strategic and operations support
- Identify and address customer needs and expectations and ensure programs are effectively managed for all the target segments
- Lead innovativeness and competitiveness in all programs. Identify clusters for limit increases for execution. Monitor and report performance.
- Build and manage new and existing products to drive new acquisition of SCB Unsecured Retail Lending Products.
- Develop and execute the business strategy for Cards, Personal Loan and Revolving credits to achieve goals
- Driving innovation of products and services to meet the needs of targeted customer segments.
- Improve the end-to-end acquisition process for Cards, Personal Loan and Revolving Credits business with focus on quality in delivery and cycle time.

Leadership & People Management skills :
- Build a strong talent pipeline for future business growth and continuity.
- Coach direct reports and key talents to deliver on individual performance.
- Manage employee engagement motivation and attrition issues.
- Be an effective agent of change and a role model for talented managers throughout the Bank.
- Develop organizational resilience and competitive advantage through people initiatives
- Lead and motivate team members' performance and develop team members based on individual talent and ability

Compliance & Control:
- Ensure strict compliance with all regulations and controls as set by the Bank and external regulatory authorities by all staff.
- Responsible for achieving and maintaining satisfactory audit rating.

Requirements

* Sound understanding of Credit Card product management, sales, marketing, regulatory requirements, process re-engineering and credit risk management
* Excellent communication skills (verbal and written)
* Advanced spreadsheet and numerical analysis skills
* Ability to write and deliver training courses and materials
* Ability to exercise tact and good interpersonal skills
* Project management skills
* Time management skills;
* Analytical skills
* Problem solving skills
* Ability to be pro-active with a sense of urgency
* Ability to read, understand and communicate technical documentation
* Be a self-starter, a highly motivated person able to work in a fast paced environment that is continually changing
* Proven Team player.
* Flexible approach to work practices

Desirable
* Strong knowledge of the Retail Banking environment.
* Exposure to marketing strategy development.
* Tertiary qualification in a related discipline

Closing Dates
The closing date for applications is 28th May, 2015. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.

Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

About the Company

Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.

Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.

In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.

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