Senior Officer, Web Content & Operations Specialist

Big Fish Recruitment

UAE

Ref: RP281-748

Job description / Role

Employment: Full Time

Responsibilities
Support the leadership to develop and maintain a presence on digital media platforms by supporting web development strategies and monitoring performance to achieve marketing goals.

Content Management:
• Oversee the creation, editing, and updating of all website content, ensuring consistency and alignment with brand guidelines
• Coordinate with internal teams and external content creators to produce high-quality content that engages users and drives conversions
• Collaborate with the marketing team to strategize and implement content marketing campaigns

Web Development & Design:
• Lead and manage web development and design projects, ensuring website functionality and aesthetics meet company standards
• Coordinate with internal teams and external agencies/vendors when necessary
• Ensure timely updates and modifications based on business needs

SEO & Analytics:
• Optimize website content and structure to achieve higher search engine rankings and improve organic traffic
• Implement SEO best practices to drive organic traffic and improve search engine ranking
• Analyze web traffic and user behavior to identify trends and make data-driven decisions

User Experience:
• Ensure the website design is, a user-friendly experience across various devices and browsers, intuitive, and aligns with the company's brand image
• Regularly gather user feedback and make iterative improvements
• Test and optimize design elements to enhance user engagement

E-commerce & Product Management:
• Oversee all e-commerce activities, ensuring a smooth transaction process for users (if applicable)
• Spearhead the launch of new website features and ensure all features are working as intended

Technical Expertise:
• Must have hands-on experience with CMS platforms, especially Drupal and Sitefinity
• Troubleshoot technical issues, ensuring the website's optimal performance and security in collaboration with the IT team
• Ensure the website is always up and running

Team Collaboration:
• Collaborate with designers, content creators, and other team members to bring the website vision to life
• Collaborate with the Corporate Marketing & Communications team to align web strategies with broader marketing goals
• Coordinate with various departments, including sales, and IT, to ensure content and features align with broader company goals

Staying Updated:
• Stay abreast with the latest web development trends, technologies, and best practices

Requirements

• Required Bachelor’s degree (or equivalent) in Computer Science, Web Development, Information Technology, Marketing, or related fields
• Any additional certification(s) relevant to the scope of work would be an advantage
• 4+ years of experience in digital content management, and website operations with at least 1+ years’ experience in the UAE
• Proven track record in managing high-traffic websites and producing engaging content
• Proven expertise with Drupal and Sitefinity CMS platforms
• Strong technical acumen, with the ability to troubleshoot and resolve web platform issues
• Strong understanding of SEO best practices and web analytics tools
• Experience in content management systems (e.g., WordPress, Joomla)
• Good knowledge of web design principles and tools (e.g., HTML, CSS, Adobe Suite)
• Excellent communication skills, written and spoken English is essential (Arabic preferred)
• Strong presentation, and interpersonal skills
• Proactive problem-solving skills, with an ability to troubleshoot and resolve technical issues efficiently
• Attention to detail and a commitment to delivering high-quality work
• Organized and attention to detail
• Open-minded team player, willing to accept feedback and offer suggestions
• Ability to work collaboratively in a team environment and effectively communicate ideas

About the Company

Service

Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.

Knowledge

Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.

Care

At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

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