Senior Relationship Officer - Business Banking

Ultimate HR Solutions

Sharjah, UAE

Ref: NP082-47

Job description / Role

Employment: Full Time

To open profitable non-borrowing accounts and to grow institutional liability base through sourcing of Conventional and Islamic deposits and CASA balances in accordance with the policy and procedure of compliance and risk department.
• Coordination with customers, Support & Customer Service, Sales, Revenue generation.
• To open the assigned budget of non-borrowing accounts in a month.
• Adhere to and achieve, the liability / Forex / Operating income targets from the new Bookings
• To grow the Liability base of Conventional and Islamic Deposits and CASA balances.
• Ensure immediate processing of applications received from customers.
• Ensuring account opening processes and in accordance to policy and procedures of compliance and Risk appetite statement.
• Should have complete knowledge of Liability products and offerings, including Cask management Products.
• Cross sell FX to potential customers to ensure maximum wallet share and liaise with Treasury Dept. to refer such customers.
• To be aware of product offered in the market by competitors and provide constructive feedback on product, process and service improvement.
• Effective management of customer grievances and complaints and timely resolution of the same.
• Ensure that the requisite Operating Income and Average balance targets are achieved from Existing and New to Bank Customer.
• Ensure at all time to safeguard the reputation of bank and avoid overcommitting and under delivering.
• Maintain transparency with line manager and declare source of referrals.
• Conduct necessary and additional due diligence jointly as a team and ensure only the right accounts as per the Bank’s risk appetite are allowed to onboard.
• At all times ensure that the Bank’s reputation is not put at threat and enhance the reputation wherever possible.
• Whistle blow where necessary to alert team and members to take appropriate corrective action in high risk accounts.
• Assist the team in obtaining necessary documentation from the clients to satisfy the Bank’s due diligence requirements and keep the client account record up to date.
• Ensure careful review of the CPV reports in liaison with RM and any findings on the CPV report addressed prior to onboarding the account

Salary:
AED 6,000 to 8,000 per month inclusive of fixed allowances.
Additional benefits: Visa and medical insurance

Requirements

Qualification:
• Bachelors Degree/Diploma related to a Business field such as Commerce / Accounting or Finance will be preferred

Work Experience:
• Minimum 2 years of experience in SME banking and liability sales

Specialist Skills/Competencies Required for the Role:
• Strong sales and marketing Skills.
• Good knowledge of Microsoft office
• Good communication and interpersonal skills
• Thorough knowledge of corporate account structure and relevant documentation structures
• Understanding of regulatory framework related to banking in the UAE
• Good analytical skills

About the Company

Founded in 2001, Ultimate HR Solutions bears the market reputation of being a complete HR Services provider, precise and pro-active in locating and managing human resources. Our client-friendly process and human capital infrastructure allows us to service ever changing client requirements in an efficient and effective manner. With comprehensive experience servicing world-class clientele and top-caliber candidates across a wide spectrum of industries, we measure our success through our growing list of satisfied clients. UHRS started with humble beginnings as a preferred recruitment partner, and from there branched out into outsourcing/ contract staffing.

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Relationship Officer salaries in UAE

Average monthly compensation
AED 4,500

Breakdown available for industries, cities and years of experience