Service Supervisor - Automall

Al Futtaim Group

UAE

Ref: HP698-12007

Job description / Role

Employment: Full Time

Service Supervisor - Automall - Abu Dhabi

We are currently looking for an experienced Service Supervisor to delegate, assist and monitor the team performance in the workshop and reception and to achieve or exceed the targeted business and CSV objectives.

Reporting to the Service Manager, you will be responsible for workshop capacity planning, optimizing productivity, controlling productive time and allocation and controlling of consumable costs. You will reiew and action a monthly quality score report for you and your team to improve the efficiency.

You will be working in a busy Service Center handling and resolving customer complaints in a daily basis. You are also expected to monitor staff performance and provide necessary training and coaching.

Requirements

The ideal candidate for this role should possess a Degree or Diploma preferably in Automobile or Mechanical Engineering and should have at least a minimum of 3 years recent experience in an automotive dealership. You should have sound technical knowledge and ideally have a supervisory experience in automotive dealership. You should also be able to communicate effectively with strong analytical, communication and interpersonal skills and must have the ability to remain focused on the set monthly targets and to be self-driven to achieve and excel them.

Automall is highly customer focused and performance oriented, it is important that you are self-driven and motivated to excel in both these parameters.

Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

Get personalised updates on latest vacancies
Job Alerts by Email
  • Personalised updates on latest career opportunities
  • Insights on hiring and employment activity in your industry
  • Typically sent twice a month
Safety Engineer salaries in Qatar

Average monthly compensation
QAR 15,000

Breakdown available for industries, cities and years of experience