Shared Services Finance Process Head

Spencer Ogden - UAE

Abu Dhabi, UAE

Ref: OP788-63

Job description / Role

Employment: Full Time

Responsible for managing finance tower operational processes including Accounts Payable, Accounts Receivable, Banking & Cash Management, Employee reimbursements, Payroll processing, General Accounting and Fixed Assets teams. Ensure process service level targets met including customer expectations, improve operational effectiveness and efficiency, resolve problems and develop process team. Research, analyse, design and communicate finance’s continuous improvement activities and processes.

- Act as a subject matter expert in their process domain
- Manage process team (manage resources, follow-up issues, monitor performance, manage escalations)
- Responsible in ensuring processes are compliant with company policies, procedures and audit/legal requirements
- Support the Service Delivery Director in identifying and implementing opportunities for continuous improvements in processes, systems and procedures
- Ensure service is delivered with a strong focus on customer satisfaction and in accordance with SLA’s
- Measure performance metrics and report performance indicators to Shared Service Delivery Director
- Manage Age Trial balance. Drive root cause analysis to identify and address the underlying cause of any issues
- Support the Shared Service Delivery Director in setting and managing process team targets
- Lead, motivate and develop process team to ensure staff performance
- Measuring Service Level Agreements and communication to the field
- Determination of chargeback costs to divisions and tracking usage
- Review and approve reconciliations
- Achieve data processing targets
- Development and tracking of scorecard metrics.
- Maintain process documentation, communicate updates and deliver training
- Development and tracking of scorecard metrics and other Ad hoc reports for the function

Requirements

- Bachelor’s degree required, preferably in Accounting. Professional Accounting certification such as ACCA, CPA required. Masters degree a plus.
- 8+ years’ experience in an established Global Shared service centre.
- Change and Innovation Management and Process Management desired, Experienced in building and managing effective teams, knowledge of Shared Services environment and associated operational measures desired, knowledge of cost allocation methods desired
- Demonstrated knowledge & understanding of legal and business issues related to vendor management, procure to pay, credit control and collections.
- Strategic Agility, Problem Solving, Priority Setting, Planning, Customer Focus
- Delegation, Informing, Managing/Measuring Work, Functional/Technical Skills
- Familiarity with Oracle and basic computer programs (Word Processing, Spreadsheets, PowerPoint, etc.)
- Excellent communication skills – both verbal and written

About the Company

Oil and Gas exploration is evolving on a global scale, putting the need for specialist talent at the top of the agenda. Its a vast, political, complex, heavily candidate-lead market with the emphasis on dynamic, multiple project opportunities, rather than the pre-recession security of long-term positions.

For businesses, the need to innovate in emerging, competitive markets has put the pressure on and with major oil companies selling off their assets to smaller independent operators, the games gained plenty of new players too.

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Logistic Manager salaries in UAE

Average monthly compensation
AED 7,000

Breakdown available for industries, cities and years of experience