SM HR Communications & Change Management

Etihad Airways

Abu Dhabi, UAE

Posted
Ref: KP902-472

Job description / Role

Employment: Full Time

Synopsis

Shape and implement strategies that enhance people policies, processes and systems , Spearhead impactful change initiatives that drive transformation at a cultural level , Continuously support the enrichment of the employee experience. The Senior Manager, Talent Performance is instrumental in driving strategies and implementing initiatives to optimise organisational culture, enhance the adoption of HR programmes and support organisational effectiveness. Accountable for bringing together cross-functional teams to plan and drive HR-led change, communications and projects, the role must work collaboratively with stakeholders across HR to enable the organisation to continue to build practices, processes and systems to support Etihad's workforce, culture and performance ambitions.

Accountabilities

- Support organisational and divisional initiatives related to the People Strategy and lead the coordination of stakeholders/cross-functional teams to ensure successful implementation.
- Craft and execute change management strategies tailored to business goals and requirements, including establishing and managing an organisational change management (OCM) framework.
- Shape and lead the implementation of culture and employee engagement strategies, frameworks, approaches, plans and measurement.
- Drive the implementation of initiatives related to talent and succession management and work closely with stakeholders to proactively develop talent and talent pipelines.
- Manage relationships with stakeholders and understand their needs in order to effectively plan and manage programme schedules, change impacts and delivery.
- Design and implement initiatives to strengthen and evolve the organisational culture in alignment with Etihad's purpose, vision, mission and values.
- Conduct regular cultural assessments and surveys to measure the effectiveness of cultural initiatives, leading the analysis of data and collaborating with leadership to address areas for improvement.
- Lead the development and implementation of internal communication strategies to consistently reinforce the organisation's culture and to support HR initiatives.
- Ensure that communications align with the desired culture and brand image of the division and the organisation.

Requirements

Education & Experience

- Bachelors/Masters degree in Organisational Development, Human Resources, or related field.
- 12 years+ experience with culture transformation, change management and internal communications.
- Experience in a complex, dynamic operating environment.
- Experience with talent and succession management best practice and practical application.
- Strong project management, analytical and problem-solving skills.
- Effective facilitation of meetings and group workshops.
- Excellent communication skills, time management skills and attention to detail.
- Proven ability to lead and influence cross-functional teams.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.

Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.

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