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Job description / Role
The main purpose of this role is to Control Catering Service Standards on MELABS project in accordance with contract specifications and requirements. Ensure full compliance with Food and general HSQE requirements
Key Job Responsibilities:
- Allocate working tasks between the shift
- Ensure that food production is completed in line with daily menu cycles and in sufficient quantities to meet the projected client attendance numbers
- Responsible for the quality and quantity of all food production during the shift
- Ensure that sufficient rations are requested to meet the menu cycle requirements
- Ensure that the use of food rations and ingredients are in line with the appropriate validated recipes
- Continual development of catering staff to enhance existing skills and knowledge
- Ensure that correct portion control is adhered to at all times
- Assist head chef and catering services manager in creation of menu cycles, improvements to working practises
- Ensure that international standards of food hygiene and HACCP are followed at all times
- Ensure that all HACCP paperwork is completed in line with ISO standards and food safety plan requirements
- Minimise food wastage by correct use of HACCP controlled recovery procedures
- Meet contract key performance indicators including maintaining client satisfaction levels are 95% or above for catering services
- Ensure the security of all company and client owned assets, report any damages and losses
- Monitor pest control and take appropriate action in the case of detection
- Deputise for head chef in his absence on an as required basis
Requirements
- City & Guilds 706-1/2/3 or National equivalent
- Intermediate Food Hygiene (PIC 3) PIC 4 or above an advantage
- Good level of IT knowledge in word and excel ( experience of calc menu an advantage)
- Currently hold a valid Fit to Handle Food Certificate
- Strong verbal and written English language
- Minimum of 6 years catering experience of which 2 Years in a senior position controlling up to 22 staff
- Minimum of 2 years working in military or remote sites / austere locations
- Previous experience in 4* Hotel / Restaurant or Industrial catering for over 750 covers
- A minimum of 5 years experience of International Cuisine
- Menu Planning, Stock Control, Procurement Planning, Portion Control
- Knowledge of Health and Safety relating to catering operations
- Good working knowledge of HACCP
Skills:
- Good interpersonal skills / client facing
- Good man management skills
- Ability to communicate at all levels
- Ability to positively influence the catering workforce
- Ability to multi task
- Ability to work without supervision
- Good Judgment and decision making
- Ability to react to changing priorities, high workloads and achieve time sensitive requests at short notice
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.