Job closed
Ref: LP252-189
Job description / Role
Store Manager - Havaianas, Yas Mall and Abu Dhabi Mall
- Sales and “bottom-line” profits of the store
- Train, evaluate and counsel store employees. Schedule, organize and direct assignments
- Maintain, encourage and possess “ownership mentality”
- Develop and implement employee performance evaluations and improvement plans
- Effectively manage employee turnover. Provide a positive working environment and handle employee issues
- Resolve customer problems or complaints by determining optimal solutions
- Ensure interior and exterior of store is maintained to company standards
- Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins
- Encourage store employees to take ownership for their performance and career development plans
- Provide exceptional customer service and ensure the employees also provide the same level of service
- Communicate, execute, and manage marketing and merchandising programs
- Conduct regular store meetings
- Ensure employee awareness of safety and emergency procedures
- Maintain and utilize surveillance equipment
- Maintain adequate store supplies
- Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank
- Execute and monitor loss prevention and shrink programs. Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc
- Manage speed of service results, controls inventory that is used for service orders
- Ensure all orders are properly documented and released for pick-up
- Responsible for preparation of work schedules
Requirements
- Be presentable and confident
- Leadership skills, ability to motivate and train others
- At least 5 years of previous retail experience in the UAE
- Strong communications skills, both verbal and written
About the Company
The foundation for AMZ Group was laid in 1999 with the opening of our first retail store. The motivation behind this was a strong personal passion for quality products and superior experiences. With this mindset of offering customers excellence as our guiding principle the group has continuously grown and diversified; in 2002 successfully branching into hospitality. Today AMZ Group consists of a diversified portfolio of businesses and is looking to grow even further through our 400 employees, whom all share a common passion for offering excellent services in a sustainable way.