System Administrator

Job description / Role

- Oversee and update assigned support service requests.
- Handle daily technical support activities on desktop support and data network.
- Setup desktop computers and peripherals and test network connections.
- Install and test desktop software applications and internet browsers.
- Test computers to ensure proper functioning of computer systems.
- Train end users on usage of computer hardware and software.
- Adhere to policies as per corporate manuals and directives.
- Extend computer support for systems’ software and hardware.
- Setup computers and install software for various applications and programs.
- Interact with staff on desktop problems and their resolution.
- Network and connect computers within organization to better communication.
- Order or buy computer systems and liaise with purchase and supplies department.
- Maintain computer peripheral devices like printers and resolve associated problems

Requirements

- Bachelors in computer science is mandatory
- Background in IT
- Strong communication skills
- Problem-solving skills
- Ability to multitask
- Fluent in English with good written and communication skills
- Maintain computer peripheral devices like printers and resolve associated problems

About the Company

At Cheil we believe in creating Ideas that Move – people, brands and the world. Our clients choose us for our unique thinking and creativity driven by innovation. Integrated at an operational level, we are able to offer an alternative perspective in digital & programmatic media, retail experience and experiential & live communications. Steered by our fighting spirit of ‘TU:HON’ (achieving the impossible) we have established our largest client, Samsung Electronics, as the most valuable and desired brand globally, and within MENA.

In 2003 we opened our first MENA office in Dubai, UAE. Today, we have a strong local presence throughout the MENA markets and Cheil offices in Turkey, Jordan, Saudi Arabia, Qatar and Iran. Looking to the future, we will continue to challenge the status quo across the region’s marketing landscape with a passionate team committed to driving innovation on behalf of our clients.