Technical Sales Manager

Job description / Role

Job Summary

We are looking for a high-performing Technical Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities and Duties

• Design and implement a strategic business plan that expands the company’s customer base and ensures its strong presence.
• Researches customers’ needs and resolves problems.
• Visits customers and potential customers to develop relationships, follow up on leads, close sales opportunities and provide technical information
• Meets established sales budget (revenue, profit, expense) goals
• Achieve key metrics (customer visits per week, prospect visits per week, trials conducted).
• Gives technical support in person, by email and phone
• Delivers sales presentations and closes sales in a professional manner
• Inputs customer activities, competitive intelligence, and industry information daily, using STYRO’s CRM system.
• Follows-up in a timely manner to voicemail and email requests from management, peers and other internal and external customers
• Manages major accounts; establishes long-term, ongoing relationships with multiple people in a customer’s organization.
• Travels with sales representatives as well as travels alone to visit end-user customers.
• Provides feedback to internal teams as well as with sales peers regarding competition, pricing, and marketing opportunities.
• Maintains and shares an understanding of industry trends and technical developments that effect target markets.
• Provides special updates to Management as is appropriate or requested.
• Provide weekly updates of individual sales forecast to Manager as part of STYROs process
• Participates in scheduled Sales Conference calls.

Requirements

Required Experience, Skills and Qualifications

• Bachelor’s degree in Engineering Mechanical /Civil/Architecture.
• 5 years of field sales experience
• Well-developed sales skills
• Ability to make decisions and evaluations to determine the needs of the customers
• Ability to travel.
• Excellent oral and written communication skills in both technical and business terms.
• Excellent customer relations skills
• Treats all employees and customers with dignity, respect, and courtesy
• Working knowledge of Microsoft Office software (Word, Excel, PowerPoint, etc.) and prior use of a CRM tool to manage customer engagements and run sales reports.

About the Company

STYRO Insulation Mat. Ind. L.L.C was founded in 2000, producing and installing complete Expanded Polystyrene Solutions in the UAE and MENA region. It is therefore considered the number one EPS manufacturer in the region as the market leader and main supplier of all EPS products.

STYRO is present heavily all over the UAE and Oman and GCC with plans to expand further in the region to reach all MENA region. We currently run two plants with a total surface area of 44,000 m^2, where approximately 250 technicians and workers are employed full time. We have a strong focused vision on sustainable growth and constant stability. We are achieving that by improving our business with continuous technical research and support through our Customer Service and R&D teams.

Our hand-picked staff ranges between engineers, experienced sales executives, vibrant marketing team and best customer service representatives who are all focused on satisfying our client's needs and provide the best pre/post-sales service experience possible to our valued customers.