Transformation Assurance Value Director

Job description / Role

Do you want to support our customers with their Fusion implementation? Do you have extensive experience in oversighting large-scale digital transformation programs? If you are eager to grow your career in a fast-paced, collaborative environment, this is your opportunity to advance your career with a tech leader.

Do you want to support our customers with their Fusion implementation? Do you have extensive experience in oversighting large-scale digital transformation programs? If you are eager to grow your career in a fast-paced, collaborative environment, this is your opportunity to advance your career with a tech leader.

Oracle's cloud technology is changing the way the world does business, and we are looking for a Transformation Assurance Value Director to drive success on our Customer Success Services (CSS) team.

CSS establishes long-term relationships with many of Oracle's largest customers through annuity and project-based service contracts. We have phenomenal career opportunities for every experience level and celebrate a culture of support and learning. Create the future with us!

What you will do

The Transformation Assurance- Value Director is responsible for ensuring our customers get tangible, quantifiable value from Oracle's products and services. The role works directly with the customer along with the Systems Integrator and other relevant stakeholders to establish clear business objectives, and industry-specific measurement KPIs and mobilize all relevant aspects of implementation programs to fulfill their KPI targets and business outcomes.

- Value and Quality Control: Extensive experience working QA and advising technical delivery teams, creating value cases and overseeing critical performance aspects of delivery quality to meet the original objectives. PMO experience is a plus.
- Stakeholder Engagement: Collaborate with various business units, departments, and external partners to build strong working relationships and ensure alignment with our customer's business transformation objectives.
- Team Management and Collaboration: Manage teams where applicable. Contribute to coordinating cross-functional teams with varying backgrounds and skillsets to work towards a common goal.
- Risk Management: Identify potential risks and challenges that may affect the success of business transformation projects. Develop mitigation strategies and contingency plans to address these risks.
- Reporting & Predictive Analytics: Create insightful reports and KPI tracking measures to monitor program performance, identify areas for improvement, and model potential outcomes based on variable analysis with various inputs.

Requirements

Required Experience

- Hands-on experience with business analysis, QA, PMO, or other oversight in successful large-scale technical/digital transformation programs.
- Experience coaching and advising senior leaders of large organizations on critical strategic and operational issues.
- Experience working with and/or for blue chip Systems Integrators through large-scale full life cycle Oracle implementations.
- Direct experience and working knowledge of both Waterfall and Agile methodologies
- Business change management expertise. Familiarity of Business Change methodologies, tools, mobilization, and execution.
- Technically proficient. Ability to create and maintain sophisticated program trackers, status reports, and analysis.
- Extensive background in one or more of the major industries Oracle services (e.g. financial services, retail, manufacturing, professional services, consumer goods, etc.).

What we will offer you

- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- An Employee Assistance Program to support your mental health
- Flexible and hybrid working so you can do your best work
- Employee resource groups that champion our diverse communities
- Benefits such as life insurance and meal vouchers
- An inclusive culture that celebrates what makes you unique

At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.