UI/UX Specialist - 12 Months Contract

RP International (RPI)

Dubai, UAE

Ref: GP334-654

Job description / Role

Employment: Full Time

Are you a talented UI/UX Designer, with an eye for clean and artful design, and is looking to join a global leader in the aviation industry? Then please send your CV through us today! Our client is looking to hire a UI/UX Specialist who possess superior UI skills and can be able to translate requirements, briefs and UX input into personas and user journeys, eventually transforming them into beautiful, intuitive, and functional user interfaces.

The purpose of the role is to ensure all GUI applications are consistent, usable, fit for purpose and is in compliance with ISO user interface and usability standards. Working closely with various business streams, you are expected to establish a UX strategy to improve end user productivity, and continuously measure, monitor and manage end user satisfaction, usability and process experience of the passenger services solutions. You are also responsible for mapping out user stories and end user journeys, and co-create low fidelity prototypes and establish an outside-in customer focused approach to system design. The jobholder will be the subject matter expert and trusted advisor for stakeholders to facilitate, engage and gain end user buy-in for technology solutions. You are also accountable for establishing governance, and setting standards to ensure industry best practices for end user experience and an agile human centric design methodology is adopted during system implementation and all future enhancements.

Responsibilities:
- Collaborate with business and IT to define and implement innovative solutions for the product direction, visuals and experience, ensuring business needs and end user needs are aligned to be able to recommend streamlined and highly usable workflows with focus on improving end user productivity.
- Adopt agile UX methodologies and design thinking to facilitate co-creation workshops with business stakeholders and front line users to define the user experience and usability requirements.
- Execute all visual design stages from concept to final hand-off to the UI development team
- Conceptualize original ideas that bring simplicity and user friendliness to complex design problems.
- Create user and process flows, storyboards, sitemaps, personas, prototypes (sketches, wireframes, detailed design, etc.) based on the need of the task on hand to effectively communicate interaction and design ideas
- Present and rationally justify proposed designs to IT and business stakeholders.
- Establish and promote design guidelines, best practices and standards and provide guidance on user interface trends and issues requirements.

Requirements

- Bachelor’s Degree in Graphic Design

Experience:
- Minimum of 2 years experience in the airline/airport services industry, in the areas of Performance Development or Consultancy, OR atleast 6 years working experience in the fields related to usability/process experience or customer experience in a reputed organization, Or, an equivalent of
- Proven experience and demonstration of UI/UX design skills through a strong portfolio
- Solid experience in creating user and process flows, storyboards, sitemaps, personas, prototypes (sketches, wireframes, detailed design, etc.)
- Proficiency in visual design (preferably Adobe Creative 3 suite) and wire-framing tools
- Excellent visual design skills with sensitivity to user-system interaction
- Ability to present your designs and sell your solutions to various stakeholders.
- Ability to solve problems creatively and effectively
- Up-to-date with the latest UI trends, techniques, and technologies
- Experience working in an Agile/Scrum development process

Knowledge/Skills:
- Advanced knowledge and experience with Agile UX methodologies, rapid prototyping, creating personas and defining user stories
- Design thinking methodology and workshop facilitation skills

Technical skills:
- Advanced knowledge and experience with implementing experience design tools like card sorting, usability testing, SUMI and/or System Usability Score
- Advanced knowledge of visualization tools like Adobe Creative Suite
- Basic knowledge of process improvement, organization design, project management, business planning

About the Company

RP International is the leading specialist recruitment consultancy in the established and emerging telecoms markets.

From our hubs covering the Americas, Europe the CIS, the Middle East, Africa and Asia Pacific we have partnered with operators, vendors, systems integrators and consultancies in more than a hundred countries, giving us an in-depth understanding Of cultural sensitivities, local business practices and hiring requirements.

Our clients and candidates benefit from the long-term perspective and breadth of knowledge that comes from working with an industry partner.

From our beginnings providing telecoms expertise into deregulating markets, we have developed our range of services to supply executive search, contingent, contract and launch and transformation resource solutions across the industry.

Our historic success in cross-border search assignments connects our clients to a global network of industry talent.

We identify the best available candidates on a local, regional and international basis.

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