Valet Supervisor - Al Futtaim Group Real Estate

Al Futtaim Group

Dubai, UAE

Ref: HP698-11882

Job description / Role

Employment: Full Time

The overall purpose of this role is to efficiently manage the valet parking operation, manage in-house staff, contracted staff, resolve customer complaints, training and development & providing an excellent service in a professional and courteous manner to achieve highest service standards and enhance the customer experience in the mall.

This role reports to the Customer Service Manager – Festival Centre and will be based out of Dubai Festival City Mall.

Requirements

We are looking for a person qualified in Higher Secondary or possessing a Diploma in any field. The person must have a valid UAE driving license and must be fluent in English. Arabic knowledge would be an advantage.

3-5 years relevant experience in valet operations in the hospitality, restaurant, tourism, retail industry would be preferred.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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