Posted
Ref: RP714-19647
Job description / Role
Company Description
Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.
All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.
Join our motivated and vibrant Team and build your career with us.
Job Description
As a Kids Club Manager, you will be responsible for providing excellent guest service and maintain overall efficiency of set standards for the function.
What you will be doing:
- Performs all managerial functions for the Kids Club Staff according to company policies and procedures including, hiring qualified Kids Club Attendants, training, performance.
- Schedules Kids Club Attendants to meet current Kids Club goals and budget as assigned by hotel management.
- Ensure that parent or guardian has signed a Kids Club Agreement and have signed at the register along with an emergency information.
- Ensures that all parents receive copies of the Kids Club.
- Ensures that the Kids Club area is clean and maintained according to hotel brand standards.
- Ensures that all toys and other objects are clean and Ensures the safety of children in Kids club area.
- Follow and adhere all health and safety measures In the kids club.
- Ensures that all Kids club staff maintains current first aid and CPR certification for all ages.
- Reports incidents according to company policy and submits completed incident reports to the hotel management as needed.
- Assists Entertainment Manager with all member concerns regarding Kids club activities.
- Trains all kids club staff to perform duties according to company policy
Additional Information
This is a pre-opening role.
Requirements
Qualifications
- At least a vocational high school certificate or a related field or equivalent experience.
- Proven experience in kids club or the same role within the hotel industry.
- Excellent communication skills, both written and verbal required.
- Being committed to exceeding guest expectations.
- Fluent English speaker is mandatory.
- A minimum level of 3 languages (Russian, Italian, German, etc) is a plus to communicate with guests and employees.
- Experience in the Egypt, GCC and/or Middle East Region is a plus.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.