Marketing Intern

Job description / Role

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.

About the team

Embark on an exhilarating journey with Careem as an intern on our Marketing Team, where you'll play a supportive role in curating the customer marketing strategy aligned with Careem's unique business demands. This internship is designed to immerse you in the core of customer marketing in delivering top-tier campaigns targeting Saudi Arabia.

In this collaborative environment, you will learn from and contribute to various internal teams such as Marketing, Growth, and Demand, gaining a holistic understanding of how Careem propels its specialized marketing strategy. Your day-to-day activities will include assisting with the implementation of key marketing projects, coordinating follow-up actions among diverse teams, contributing to the preparation of materials for key weekly meetings, and gathering insights from interactions with customers.

This internship is an excellent stepping stone for anyone aspiring to explore the intersection of technology, customer service, and innovative transportation solutions in a fast-paced setting. If you're eager to learn, ready to contribute, and motivated to make a difference, join us in driving the growth of Careem's special ride categories.

What you'll do

- Project & Campaign Coordination: Seamlessly coordinate with various internal teams to guarantee that partnership projects are executed efficiently and within established timelines.
- Meeting Participation and Follow-up: Actively participate in team meetings, meticulously record action items, and proactively liaise with cross-functional teams to facilitate prompt completion of deliverables.
- Issue Escalation: Promptly identify and communicate any potential obstacles that could impede project success, ensuring they are addressed swiftly.
- Customer Engagement: Engage with customers through monthly focus groups and calls to capture their concerns.
- Market Intelligence Gathering: Conduct thorough analyses and data collection through competitor app usage and rides, enriching our market intelligence with practical insights.

Requirements

What you will need

- Educational Foundation: Current enrollment in or recent graduation from a Bachelor's (or equivalent) relevant to the industry is preferred.
- Hands-On Engagement: Eagerness to engage directly with multifaceted team tasks and demonstrate initiative in a real-world environment.
- Time Management: Capability to juggle a variety of responsibilities and prioritize effectively to meet deadlines in a fast-paced setting.
- Interpersonal Skills: An outgoing personality with a natural ability to communicate clearly and educate peers, fostering a collaborative team culture.
- Problem-Solving: Aptitude for promptly addressing challenges and collaboratively finding solutions within a team framework.
- Analytical Ability: Keen interest in understanding operational processes and analyzing data to extract meaningful insights that could influence business strategies.
- Technical Proficiency: Familiarity with Microsoft Office applications, especially Excel and PowerPoint, with a willingness to enhance these skills.

What we'll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:

- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.

About the Company

We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.