Dealer Care Officer

Job description / Role

Join Our Client's Team as a Dealer Care Officer!

Are you fueled by a passion for automotive excellence? Are you ready to drive operational success and maximize profitability within a leading automotive company in the Middle East? If so, we have an exciting opportunity waiting for you!

About Our Client:
We're in search of a Dealer Care Officer to join our client's team. At the forefront of automotive innovation, we're dedicated to ensuring operational excellence and fostering success within our dealer network. As a Dealer Care Officer, you'll be instrumental in maintaining seamless operations and driving projects to success

Role Overview:
• Parts Management: Serving as the primary point of contact for parts-related inquiries, overseeing dealer orders, and optimizing order flows.
• Administrative Tasks: Handling various administrative duties with precision, including processing car key orders, managing parts returns, and coordinating dealer accounts.
• Communication and Coordination: Acting as a vital link between headquarters and our dealer network, ensuring efficient communication and issue resolution. Coordinating events and liaising with different departments will also be part of your role.
• Quality Management: Upholding the highest standards of quality by reviewing and updating quality management processes to ensure compliance and customer satisfaction.

Qualifications Needed:
• Education and Experience: A degree in Business Administration paired with a minimum of 2 years' experience in the automotive industry, particularly in sales or aftersales divisions.
• Technical Skills: Proficiency in Microsoft Office Suite, especially Excel, PowerPoint, and Word, along with a working knowledge of SAP.
• Communication Skills: Clear and effective communication, both written and verbal, is essential. Fluency in English is a prerequisite.
• Analytical Skills: Strong numerical skills and the ability to analyze data will empower you to identify trends, tackle challenges, and drive improvements.

If you're ready to embrace a fulfilling challenge and become an integral part of our dynamic team, we want to hear from you!
• Embark on an exciting journey with our client and make a tangible difference in the realm of automotive excellence.
• Submit your application today and let's navigate the road to success together!

Salary:
AED 11,000 to 15,000 per month inclusive of fixed allowances.

Requirements

Introducing Our Exciting Opportunity!

Are you passionate about automotive excellence? Ready to drive operational success in the heart of the Middle East's automotive industry? Join our client's team as a Dealer Care Officer and be part of an innovative journey in automotive excellence.

Key Bullet Points:

• Parts Management Expertise: Manage parts-related inquiries and optimize order flows.
• Administrative Proficiency: Handle administrative tasks with precision, including key orders and dealer accounts.
• Communication Skills: Act as a vital link between headquarters and dealer network, ensuring efficient communication.
• Quality Management Focus: Uphold high-quality standards by reviewing and updating processes.
• Education and Experience: Degree in Business Administration with 2+ years' experience in the automotive industry.
• Technical Skills: Proficiency in Microsoft Office Suite and SAP, along with strong analytical skills.
• Ready for Challenge: Embrace a fulfilling role and make a tangible difference in the realm of automotive excellence.

Submit your application today and embark on this exciting journey with us!

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.