Job closed
Ref: GP403-1046
Job description / Role
About the Company
Responsible to follow up assigned customers debts including calling and meeting with customers to discuss the settlement of their outstanding accounts. To monitor customer's adherence to the agreed credit terms, credit limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly, monthly and quarterly reports and when asked by the supervisor. To ensure accounts of defaulters are reported to Senior Collection Manager.
About the Job
Responsible to follow up assigned customers debts including calling and meeting with customers to discuss the settlement of their outstanding accounts. To monitor customer's adherence to the agreed credit terms, credit limits and payment terms. To devise quick course of action in event of payment defaulted. To prepare weekly, monthly and quarterly reports and when asked by the supervisor. To ensure accounts of defaulters are reported to Senior Collection Manager.
Key Accountabilities
Follow-up and Recovery
- Receives the list and files of the customer assigned from the Senior Collection Manager. Studies these files and plan his work program and priorities. Verifies additional information from Senior Collection Manager or Sales Manager regarding the customer. Classifies the customers to determine the given credit facility of each customer and discusses collection and debt plan with the Senior Collection Manager.
- Calls and arranges formal visits to individual customers to discuss the unpaid dues in their accounts and expresses. Explains company's policy with regards to the subject and the consequences if the debt is not settled on time.
- Follow up with assigned customers to settle debts on time and ensure the signed agreement between business units and assigned customers are in line with company's credit policy.
Requirements
Minimum Job Requirements
- Bachelor Degree in Business Administration, Accounting, Finance or relevant field
- At least 6 years experience in Debt Management and Credit Recovery
- Regional exposure and retail background
About the Company
We are one of the world's leading energy producers, and a primary catalyst for Abu Dhabi’s growth and diversification.
We operate across the entire hydrocarbon value chain, through a network of fully-integrated businesses, with interests that range from exploration, production, storage, refining and distribution, to the development of a wide-range of petrochemical products.
Since 1971, we have created thousands of jobs, driven the growth of a diverse knowledge-based economy, and played a key role in Abu Dhabi’s global emergence.
Today, we continue to look for new and innovative ways to maximize the value of our resources, pioneering those approaches and technologies that will ensure we are able to meet the demands of an ever-changing energy market, and continue to have a positive impact on the Abu Dhabi economy for generations to come.