Property Management Coordinator

Job description / Role

Job Overview:

We are seeking a detail-oriented and proactive Property Management Coordinator to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our property management portfolio by handling various tasks including tenant relations, lease renewals, maintenance coordination, and client communication. The Property Management Coordinator will play a key role in maintaining tenant satisfaction, resolving issues promptly, and fostering positive relationships with both tenants and landlords.

Responsibilities:

• Update and maintain the Property Management CRM to ensure accurate and up-to-date information on tenant profiles and lease agreements.
• Investigate and address tenant complaints and concerns in a timely and professional manner, striving to achieve satisfactory resolutions.
• Cultivate strong relationships with tenants and landlords to foster open communication and promote a positive rental experience.
• Keep landlords and tenants informed about rental index adjustments and other relevant updates.
• Handle Ejari registrations for new leases, renewals, and cancellations in compliance with local regulations.
• Prepare tenancy contracts for new leases, renewals, and extensions, as well as other necessary documentation such as No Objection Certificates (NOCs) and move-in/move-out permits.
• Collect rent payments from tenants and follow up on any overdue payments in accordance with established procedures.
• Coordinate maintenance requests from tenants, landlords, and maintenance vendors, ensuring prompt resolution and payment processing.
• Conduct property inspections for move-in and move-out procedures, preparing detailed inspection reports.
• Facilitate key handovers and assist tenants with utility registration for their properties.
• Provide assistance with non-property management account renewals and inquiries related to Ejari.
• Identify and pursue opportunities to expand the property management client base through networking and relationship building efforts.

Salary:
AED 5,000 to 7,000 per month inclusive of fixed allowances.
Additional benefits: Company Car and Annual Ticket Home

Requirements

Qualifications:

• Knowledge of local rental regulations and procedures, particularly regarding Ejari registrations, is advantageous.
• Strong interpersonal and communication skills, with the ability to interact effectively with tenants, landlords, and vendors.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in property management software and Microsoft Office Suite.
• Ability to work independently and collaboratively within a team environment.
• Valid driver's license and access to transportation for property inspections and client meetings.

About the Company

Established in 2009, Espace Real Estate Broker has in just a few years justifiably earned a preeminent position in the Dubai Property Market. Committed to high ethical standards and the owners of truly stellar sales results, our team of Client Managers comes from a diversity of backgrounds, rich in experience, informed, multilingual and definitely bound by honesty. Espace Real Estate Broker has helped to connect thousands of Buyers to Sellers & Landlords to Tenants with a focus on Customer Service and area-specialist knowledge.