Advanced Interpersonal And Persuasion Skills

• Are you overlooked in meetings, or your ideas are un-noticed?
• Do you have to make a lot of effort to convince your clients?
• Do you have difficulty in persuading others and make them understand about your ideas?

If you experience any of these problems, attend this course.

Effective persuasion skills are needed at job either you are dealing with customers or your colleagues or a manager. At all work levels, you need to influence others in order to things get done. This course is designed to assist the participants in learning the skills that are fundamental to the persuasion process. The participants will have a chance to refresh existing skills and to learn advanced persuasion skills. The course combines multiple interrelated skills of negotiation including communication, persuasion and influence. In order to handle intense competition, you will need effective tools and techniques of persuasion that this course will train you about.

Managers and executives who are seeking to learn effective persuasion skills.

IKL Certificate

How to be an effective communicator

• Identify your own preferences
• Understand personality types of other people
• Learn adapting your style according to the needs of others
• Plan how to adjust communication styles according to the situations
• Key dimensions of communication
• Identify communication barriers
• Para-verbal communication skills and non-verbal communication

Being an engaging and effective conversationalist

• Speaking like a S.T.A.R.
• How to be an active listener
• How to conduct question answering
• Learn the art of conversation
• Effective networking
• Conversational psychology
• Know about precipitating factors
• Looking for common ground
• Using “I” messages

Persuasion and influence skills to adopt in the workplace

• The art of persuasion
• The principles of influence

Preparation is power

• Developing your BATNA, WATNA, WAP, ZOPA
• Planning your strategy

Managing the negotiation process

• Phase 1 – Entering the negotiation process
• Phase 2 – Bargaining skills
• Phase 3 – Closing

Dealing with difficult issues

• What is the best way of handling personal attacks?
• Ensuring you are controlling your emotions
• When to make the decision to walk away
• Negotiating on someone else’s behalf
• How to best deal with tough questions

Institute of Knowledge and Leadership (IKL) has emerged on the global map of learning, talent development and executive education as a highly advanced and qualified training platform. IKL is based in Dubai and serves prominent clients from across the MENASA region.

The distinctive factor about IKL is its significant, highly qualified and skilled pool of global trainers, primarily equipped with state of the art training methods and techniques coupled with the passion to share knowledge and to co - create a value proposition with organizations and their teams. IKL has trainers across the globe from 25 nationalities, over 200+ knowledge areas, and with a cumulative training, knowledge creation, sharing, and dissemination experience for over 1000+ years with over 2 million participants globally.