Location
UAE, Dubai
Dates
Dates flexible
Course Type
Professional Training Course
Accreditation
Yes (Details)
Language
English
Price
$2,300 $1,990 only

Course Overview

GCC region is presently one of the most attractive areas for different types of businesses from all over the world. It is very exciting as the market itself as well as the platform for global business operations and expansion. However entering a new market is always a challenging, especially when you are not aware of its specifics which may be quite different from the essentials you are used to in other markets.

This course delivers the info and details on entering the GCC markets by various business types using as an example the UAE market. It covers the most important facts about regional specificities, key elements, and players in the GCC region, its culture and traditions along with consumers spending and behavior patterns. It also explores core data on the legal, taxation and other business regulatory background and necessary internal adjustments to be done along with the knowledge on how to set rational goals and priorities for successful and secure market entry.

The course makes you equipped with all required knowledge for successful entry strategy to the GCC market. Upon its successful completion, you would:

  • Know all the major facts for successful entry to the GCC market
  • Be aware of the influences and trends of globalization on the GCC region
  • Explore the specifics of consumer behavior psychology in GCC
  • Set standards for your company restructuring to get ready for expansion
  • Adapt winning principles of multicultural awareness at your organization

Who should take this course

Anyone interested to learn this course.

Accreditation

Certificate

Course content

  • Defining and understanding the Substance of Customer Experience (CX)
  • Studying the essentials and objectives of successful HR Management
  • Setting the right Standards of HR Management for Consumer Experience Team
  • Fundamentals of avoiding potential faults in Recruitment and Management
  • Particular skills essentials in HRM and structuring for Client Experience Team
  • Importance of HR for Consumer Experience and Key elements HR can impact
  • Satisfaction of employees and its link with Loyalty & Happiness of customers
  • Job Analysis & Design for building superior Client Experience Team
  • Assessment of the Existing Team from the perspective of CX Management
  • Competent selection of new candidates – Standards, Trends, Tools, Top Tips
  • Trainings and professional Development of new and existing Team Members
  • Increasing role of Education and Trainings for Client-Oriented business
  • Use of the latest Methodologies in Administration & Performance Management
  • Employees development & retention as the tool for Productivity Increase
  • Detailed look into available types of Motivation and forming Positive Morale
  • Global present and future aspects of international team building and management
  • International Businesses with amazing CX teams and making your action plan

By the completion of this intense course, its attendees get the perfect overview and master their professional knowledge.

The course lets you:

  • Know the essentials of HR management adapted to the modern business world
  • Study how to make the right choice in the course of selection and recruiting
  • Expand your potential and skills as HR professional for career growth
  • Evaluate the existing results and best means to improve the team performance
  • Build an efficient plan for trainings of new and existing CX team members
  • Apply modern principles of employees' performance management
  • Increase the earnings and efficiency via improved performance of your team
  • Align standards of your organization to the best global models
  • Use the obtained HRM knowledge and boost your and team's performance
  • Identify the opportunities for great improvements in a company
  • Develop detailed strategy for building excellent Customer Experience Team

About Course Provider

Atton Institute Dubai offers the full spectrum of professional courses in all main segments of professional education.

“Atton” means authority and supremacy. “Institute” means the center of education on specific subjects with the aim to achieve superlative results.

Atton Institute in Dubai, the UAE is the ultimate combination of both of these elements: Knowledge and Expertise Supremacy, achieved through dedicated Professional Courses.