The 5 day program on adminstration skills through effective management is designed to to enhance skillsets pertaining to office admistration and organization. Day 1 will cover topics on Business environment and responsibilities at work. Day 2 will cover Organisation and Planning Skills. Day 3 will focus on Communication and Presentaion skills. Day 4 will cover topics on Team work and day 5 on self development.
Who should take this course
This course is suitable for anyone responsible for the planning and organizing of an office environment, and / or a team of people, e.g. office managers or executive assistants. This programme will provide new skills and develop confidence to be able to run a smoother operation, and manage a diverse team.
- To understand the roles and responsibilities of an office manager
- To understand the function of an office manager as a leader
- To understand the challenges of leadership and determine your own leadership style
- To understand the different personalities within the team and how to motivate them
- To examine recruitment procedures and understand how to identify the competencies required for the position
- To ensure the smooth running of the office at all times
- To be aware of, and deal with, health, safety, and environmental issues at work
- To understand the importance of effective office policies and procedures
- To understand the most effective document management system and adapt this to your business needs
- To learn to manage time more effectively, using planning and organizing skills
- To enhance communication skills in a multicultural workplace
- To develop and use effective assertiveness skills
- To learn to deal with difficult people, manage upwards, and manage your manager
About Course Provider
Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.
Who are we?
ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.
What do we do?
ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.
How to enroll?
Provide us with your contact details, course provider will get back to you.