Reengineering Your Organization: A Roadmap to Business Process Improvement

Regularly, we craft business plans and strategies. We upgrade our products or services. We even train and develop our people. And yet, we often discover a number of bothersome problems that crop up. A few examples: customer complaints, misunderstanding between teams, and stifled initiative and creativity from team members. These and other problems force us to devote time and pour money and other resources to solve them.

Business process analysis and modeling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management and continuous process improvement. The kind of businesses processes your organization implements spells the difference between efficiency and lackluster performance. Business processes are considered the internal glue that makes plans, products and people work seamlessly. Without the right processes, companies will be plunged into chaos.

Unfortunately, there are some organizations that expect better results from using the same old processes. In this workshop the participants will acquire the knowledge and skills to analyse and accurately model business processes at the enterprise level as well as the detailed workflow level.

All managers and business professionals who are involved in supporting the planning and strategy of their department and/or organization, as well as those who are involved in core business or support department management and supervisory roles.

Certificate

By the end of the program, participants will be able to:

• Increase awareness of operating a company from a general management perspective.
• Recognize the interactions among the various companies and external influences in a complex and interrelated environment.
• Interpret and forecast market situations and market results and translate them into goal-oriented decisions.
• Use fact-based analytical decision-making techniques by linking the decisions to cash flows and bottom line performance.
• Utilize teamwork and problem-solving methods in a dynamically evolving marketplace.

Note: This is a highly interactive program using Cesim's web-based business simulation games.

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.