Resolving Conflicts: Building Winning Partnerships

This course aims to introduce management tools and resources to the new manager, to encourage the developing leader and to allow the experienced professional to work on particular problem areas. This course also aims to enable participants develop modern effective management skills and techniques to enhance growth of their organizations. The content covers interpersonal skills, leadership and team building, and decision making and problem solving

Technical managers, supervisors and engineers who need to develop their managerial skills.

Certificate

By the end of the program, participants will be able to:

• Apply the management functions of planning, organizing, directing and controlling in a team environment.
• Implement project management skills to run an effective work schedule that will increase productivity of work groups.
• Use the right KPIs to manage performance.
• Coordinate and communicate with others to achieve the desired goals.
• Apply team building techniques to increase performance.
• Manage creative problem-solving and decision-making processes.

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.