Setting Key Performance Indicators (KPI)

This training course is designed to provide a strong foundation to deploying business management systems and BI software by developing the next generation of KPI professionals. These KPI architects will form the basis of the organisational performance measurement capability, becoming the go-to place for advice around understanding, establishing, activating, reporting and generating value by using KPI across organisations.

By completing the course, you will gain both the theoretical understanding and practical experience of using a variety of performance management tools and techniques for KPI management. In addition, on the last day of the course you are eligible to complete an examination for obtaining the Certified KPI Professional status, the premier global certification programme dedicated to rigurous KPI practice.

This course is relevant to representatives of organisations that:

• Aim to understand the complexities of using KPIs from both a technical and human perspective
• Have an interest in developing organisational performance measurement skills easily applied in practice
• Want to improve the quality of their planning by selecting and reporting on the right KPIs at the right time and in the right way.
• Have implemented or have plans to implement performance management systems at strategic, operational and individual level.

Certificate

• Have a clear understanding of the KPI management challenges and how to address them
• Facilitate the KPI selection process and establishment of scorecards and dashboards at a functional and organisational level
• Choose the right tools from the KPI management toolkit to maximise the impact of performance management in practice
• Deploy and promote good practice in KPI activation, reporting and visualisation

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.