The Balanced Scorecard: Achieving Performance Excellence

UAE, Dubai
Dates flexible
Course Type
Professional Training Course
Yes (Details)
Course Fee

Course Overview

This course is designed to help a diverse of range organizations with balanced scorecard, strategic planning, strategy execution, or KPI / performance measurement & management system development and implementation. Its designed for practitioners charged with implementing and facilitating strategic planning or scorecard development initiatives at their organizations, while shorter "overview" and "essentials" courses are available for those needing basic understanding of planning and measurement concepts so that they can serve in executive or team roles in the process.

Who should take this course

All managers and supervisors, especially those involved in improving performance and measuring results.



Course content

By the end of the program, participants will be able to:

  • Explain the benefits and importance of a Strategy Focused Organization (SFO).
  • Develop a SWOT analysis, vision and mission statements and strategic goals for their organization or department.
  • Use SMART objectives and KPIs to track the performance and productivity at all levels in their organizations.
  • Apply the approach of best-in-class benchmarking technique to set targets for each KPI.
  • Design a balanced scorecard based on the Kaplan and Norton model.

About Course Provider

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.

How to enroll?

Provide us with your contact details, course provider will get back to you.

A representative from Zoe Talent Solutions will contact you soon.