The Executive Assistant I Personal Assistant Master class

This is an advanced course specifically designed to get Executive Assistants master key competencies and skills required to deliver their role.

Executive and personal secretaries, personal assistants, senior clerks, senior administrators and others with the potential to become office managers.

Certificate

By the end of the program, participants will be able to:

• Practice advanced administration techniques to effectively run the office of a senior manager.
• Build excellent relationship with the manager and maximize productivity.
• Acquire modern concepts and strategies related to the job in order to carry out responsibilities with a high degree of competence.
• Apply professional business-writing techniques in e-mails.
• List the main causes of stress and prepare an action plan to keep it under control.
• Prepare and organize a professional meeting, write its agenda and take minutes accurately.
• Demonstrate professional skills in communicating with the internal/external public in an effective manner.

Global economics proves to us on a daily basis the organisational need for ‘fore-most’ and ‘leading’ talent in order to succeed in increasingly complex and competitive global markets. In order to achieve the ‘best’ possible result for organizations, developing the right talent is as much a necessity as hiring and retaining employees.

Who are we?

ZOE Talent Solutions is a global training and consulting firm that has been serving leading businesses in many countries. We specialise in capacity building and talent development solutions for individuals and organisations, through our highly customised courses and training sessions, in a wide array of disciplines.

What do we do?

ZOE assists organisations in identifying their most important goals, and guides management teams by working closely with each member, in making lasting improvements to their performance. This process thus promises a definite increase in revenue and savings and a higher Return On Investment (ROI). Over nearly a decade, our team has built a globally recommendable enterprise uniquely equipped skills including and not limited to coaching, facilitation , counselling and strategising.